Table 1Transition record

railway sales agenttopersonal shopper

A railway sales agent already meets 20% of what the personal shopper role asks for. The move turns on 10 required skills not yet in the profile.

From railway sales agent

20%

Overlap1

To personal shopper

5 Skills carried over

10 Required, not held

75.1 Difficulty2

adjacent 0–30

moderate 30–55

substantial 55–75

career change 75–100

this move, 75.1

This move: 75.1 of 100 · career change

1 Share of the personal shopper role’s weighted skill requirement already met by the railway sales agent profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 5 skills that carry over, these are the ones fewest other occupations ask for. A personal shopper role needs them, and most people applying for one will not have them already. This is the part of a railway sales agent background worth leading with.

Skill the target role also needs Area

already held satisfy customers communication, collaboration and creativity
already held achieve sales targets communication, collaboration and creativity
already held communicate with customers communication, collaboration and creativity
already held identify customer's needs communication, collaboration and creativity
already held use different communication channels communication, collaboration and creativity

All 5 carried skills, including the 3 the personal shopper role treats as required.

Table 3

Table 3 · What you would need to learn

The 25 missing skills fall into 6 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier

01 communication, collaboration and creativity 6 required, 8 supplementary

required, not held advise customers on clothing accessories required
required, not held advise on clothing style required
required, not held implement customer follow-up required
required, not held develop professional network required
required, not held listen actively required
required, not held maintain customer service required

optional, not held advise on furniture style optional
optional, not held advise on hair style optional
optional, not held network with store owners optional
optional, not held offer cosmetic beauty advice optional
optional, not held teach fashion to clients optional
optional, not held advise customers on jewellery and watches optional
optional, not held assist clients with special needs optional
optional, not held perform services in a flexible manner optional

02 assisting and caring 2 required, 1 supplementary

required, not held accompany people required
required, not held assist customers required

optional, not held assist with dressing optional

03 information skills 1 required, 2 supplementary

required, not held apply fashion trends to footwear and leather goods required

optional, not held stay up-to-date with hair style trends optional
optional, not held control of expenses optional

04 arts and humanities 1 required

required, not held trends in fashion required

05 management skills 3 supplementary

optional, not held administer appointments optional
optional, not held assess character optional
optional, not held maintain professional administration optional

06 business, administration and law 1 supplementary

optional, not held sales argumentation optional

Table 4

Table 4 · Where to start

The 3 entries a personal shopper role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 5 skills that carry over

Skill Type

already held communicate with customers skill
already held identify customer's needs skill
already held satisfy customers skill
already held achieve sales targets skill
already held use different communication channels skill

15 supplementary skills, helpful but not required

Skill to acquire Tier

optional, not held advise on furniture style optional
optional, not held advise on hair style optional
optional, not held assist with dressing optional
optional, not held network with store owners optional
optional, not held offer cosmetic beauty advice optional
optional, not held sales argumentation optional
optional, not held stay up-to-date with hair style trends optional
optional, not held teach fashion to clients optional
optional, not held administer appointments optional
optional, not held advise customers on jewellery and watches optional
optional, not held assess character optional
optional, not held assist clients with special needs optional
optional, not held control of expenses optional
optional, not held maintain professional administration optional
optional, not held perform services in a flexible manner optional

18 held skills the personal shopper role does not ask for

Skill Type

not needed by the target role act reliably skill
not needed by the target role act with a high level of safety awareness skill
not needed by the target role adapt communication style according to recipient skill
not needed by the target role advise customers on the product range of railway companies skill
not needed by the target role apply numeracy skills skill
not needed by the target role communicate clearly with passengers skill
not needed by the target role communicate with customer service department skill
not needed by the target role follow ethical code of conduct in transport services skill
not needed by the target role geographic areas knowledge
not needed by the target role handle petty cash skill
not needed by the target role interpret customer non-verbal communication skill
not needed by the target role manage difficult clients skill
not needed by the target role persuade clients with alternatives skill
not needed by the target role process order forms with customer's information skill
not needed by the target role provide high quality customer service skill
not needed by the target role react calmly in stressful situations skill
not needed by the target role sell train tickets skill
not needed by the target role update message displays skill

2 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier

required, not held trends in fashion required
optional, not held sales argumentation optional

Index

Other moves recorded from railway sales agent

Full index of moves from railway sales agent

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.