Table 1Transition record

hospital portertoemergency medical dispatcher

A hospital porter already meets 33% of what the emergency medical dispatcher role asks for. The move turns on 12 required skills not yet in the profile.

From hospital porter

33%

Overlap1

To emergency medical dispatcher

8 Skills carried over

12 Required, not held

69.5 Difficulty2

adjacent 0–30

moderate 30–55

substantial 55–75

career change 75–100

this move, 69.5

This move: 69.5 of 100 · substantial

1 Share of the emergency medical dispatcher role’s weighted skill requirement already met by the hospital porter profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 8 skills that carry over, these are the ones fewest other occupations ask for. A emergency medical dispatcher role needs them, and most people applying for one will not have them already. This is the part of a hospital porter background worth leading with.

Skill the target role also needs Area

already held prioritise emergencies management skills
already held operate an emergency communication system working with machinery and specialised equipment
already held comply with quality standards related to healthcare practice assisting and caring
already held observe confidentiality assisting and caring
already held comply with legislation related to health care assisting and caring
already held tolerate stress management skills

All 8 carried skills, including the 7 the emergency medical dispatcher role treats as required.

Table 3

Table 3 · What you would need to learn

The 20 missing skills fall into 9 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier

01 communication, collaboration and creativity 4 required, 3 supplementary

required, not held dispatch ambulance required
required, not held provide advice to emergency callers required
required, not held work in multidisciplinary teams related to emergency care required
required, not held communicate verbal instructions required

optional, not held communicate in foreign languages with health service providers optional
optional, not held coordinate with other emergency services optional
optional, not held show intercultural awareness optional

02 assisting and caring 3 required

required, not held answer emergency calls required
required, not held support distressed emergency callers required
required, not held manage multiple patients simultaneously required

03 health and welfare 1 required, 2 supplementary

required, not held medical dispatch required

optional, not held professional documentation in health care optional
optional, not held medical terminology optional

04 information skills 1 required

required, not held log emergency call information electronically required

05 management skills 1 required

required, not held personnel planning in emergency response required

06 natural sciences, mathematics and statistics 1 required

required, not held local geography required

3 further areas in the appendix

Table 4

Table 4 · Where to start

The 3 entries a emergency medical dispatcher role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 8 skills that carry over

Skill Type

already held adhere to organisational guidelines skill
already held comply with legislation related to health care skill
already held comply with quality standards related to healthcare practice skill
already held listen actively skill
already held operate an emergency communication system skill
already held prioritise emergencies skill
already held tolerate stress skill
already held observe confidentiality skill

The 3 learning areas not shown above

Skill to acquire Tier

07 working with computers 1 required

required, not held manage dispatch software systems required

08 business, administration and law 2 supplementary

optional, not held customer service optional
optional, not held health care legislation optional

09 services 1 supplementary

optional, not held health care system optional

8 supplementary skills, helpful but not required

Skill to acquire Tier

optional, not held customer service optional
optional, not held professional documentation in health care optional
optional, not held communicate in foreign languages with health service providers optional
optional, not held coordinate with other emergency services optional
optional, not held health care legislation optional
optional, not held health care system optional
optional, not held medical terminology optional
optional, not held show intercultural awareness optional

38 held skills the emergency medical dispatcher role does not ask for

Skill Type

not needed by the target role accept own accountability skill
not needed by the target role adapt to emergency care environment skill
not needed by the target role answer patients' questions skill
not needed by the target role apply context specific clinical competences skill
not needed by the target role apply good clinical practices skill
not needed by the target role apply organisational techniques skill
not needed by the target role assess nature of injury in emergency skill
not needed by the target role assist patients with rehabilitation skill
not needed by the target role clinical science knowledge
not needed by the target role communicate in healthcare skill
not needed by the target role conduct physical examination in emergency skill
not needed by the target role deal with emergency care situations skill
not needed by the target role deal with patients' anxiety skill
not needed by the target role disorders of vital functions knowledge
not needed by the target role emergency cases knowledge
not needed by the target role employ specific paramedic techniques in out-of-hospital care skill
not needed by the target role ensure safety of healthcare users skill
not needed by the target role first aid knowledge
not needed by the target role follow clinical guidelines skill
not needed by the target role human anatomy knowledge
not needed by the target role identify patients' behaviours skill
not needed by the target role immobilise patients for emergency intervention skill
not needed by the target role interact with healthcare users skill
not needed by the target role manage major incidents skill
not needed by the target role monitor basic patients signs skill
not needed by the target role operate specialised equipment in emergency skill
not needed by the target role operational tactics for emergency responses knowledge
not needed by the target role physical science applied to paramedical practice knowledge
not needed by the target role position patients undergoing interventions skill
not needed by the target role principles of paramedic practice knowledge
not needed by the target role provide basic support to patients skill
not needed by the target role provide first aid skill
not needed by the target role respond to changing situations in health care skill
not needed by the target role select hazard control skill
not needed by the target role transfer patients skill
not needed by the target role transfer patients to and from ambulance vehicles skill
not needed by the target role transportation methods knowledge
not needed by the target role use technical equipment for sterilisation skill

7 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier

required, not held medical dispatch required
required, not held local geography required
optional, not held customer service optional
optional, not held professional documentation in health care optional
optional, not held health care legislation optional
optional, not held health care system optional
optional, not held medical terminology optional

Index

Other moves recorded from hospital porter

Full index of moves from hospital porter

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.