Career Overlap Transition record Edition 1 · ESCO v1.2.1
Table 1Transition record

ICT operations managertoICT quality assurance manager

A ICT operations manager already meets 27% of what the ICT quality assurance manager role asks for. The move turns on 12 required skills not yet in the profile.

From ICT operations manager
27%
Overlap1
To ICT quality assurance manager
11 Skills carried over
12 Required, not held
73 Difficulty2
Career overlap Distant match

27%

Learning distance Substantial retraining

73/ 100

1 Share of the ICT quality assurance manager role’s weighted skill requirement already met by the ICT operations manager profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Why

Why this move works

A ICT quality assurance manager role treats 4 of its required skills as things a ICT operations manager already does. These are the ones it depends on most.

  • ICT process quality models
  • attend to ICT systems quality
  • comply with legal regulations
  • oversee quality control

What stands in the way is 12 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.

Table 2

Table 2 · What you already bring

Of the 11 skills that carry over, these are the ones fewest other occupations ask for. A ICT quality assurance manager role needs them, and most people applying for one will not have them already. This is the part of a ICT operations manager background worth leading with.

Skill the target role also needs Area
  • already held attend to ICT systems quality working with computers
  • already held develop information standards management skills
  • already held ICT process quality models information and communication technologies (icts)
  • already held coordinate technological activities management skills
  • already held define technology strategy management skills
  • already held track key performance indicators information skills

All 11 carried skills, including the 4 the ICT quality assurance manager role treats as required.

Table 3

Table 3 · What you would need to learn

The 28 missing skills fall into 7 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier
01 business, administration and law 4 required, 6 supplementary
  • required, not held ICT quality policy required
  • required, not held internal risk management policy required
  • required, not held quality assurance methodologies required
  • required, not held quality standards required
  • optional, not held Agile project management optional
  • optional, not held ICT project management methodologies optional
  • optional, not held ICT security legislation optional
  • optional, not held Process-based management optional
  • optional, not held data quality assessment optional
  • optional, not held lean project management optional
02 information and communication technologies (icts) 2 required, 3 supplementary
  • required, not held levels of software testing required
  • required, not held software anomalies required
  • optional, not held application usability optional
  • optional, not held database quality standards optional
  • optional, not held usability engineering optional
03 communication, collaboration and creativity 2 required, 2 supplementary
  • required, not held provide software testing documentation required
  • required, not held implement strategic planning required
  • optional, not held develop automated software tests optional
  • optional, not held provide technical training optional
04 management skills 2 required, 1 supplementary
  • required, not held perform quality audits required
  • required, not held set quality assurance objectives required
  • optional, not held define data quality criteria optional
05 assisting and caring 1 required, 1 supplementary
  • required, not held attend to detail in preparation for audits required
  • optional, not held apply information security policies optional
06 working with computers 1 required, 1 supplementary
  • required, not held execute software tests required
  • optional, not held identify ICT system weaknesses optional

1 further area in the appendix

Table 4

Table 4 · Where to start

The 3 entries a ICT quality assurance manager role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 11 skills that carry over
Skill Type
  • already held ICT process quality models knowledge
  • already held attend to ICT systems quality skill
  • already held comply with legal regulations skill
  • already held oversee quality control skill
  • already held coordinate technological activities skill
  • already held define technology strategy skill
  • already held develop information standards skill
  • already held implement ICT security policies skill
  • already held systems development life-cycle knowledge
  • already held track key performance indicators skill
  • already held use different communication channels skill
The 1 learning area not shown above
Skill to acquire Tier
07 information skills 2 supplementary
  • optional, not held manage data optional
  • optional, not held identify customer requirements optional
16 supplementary skills, helpful but not required
Skill to acquire Tier
  • optional, not held Agile project management optional
  • optional, not held ICT project management methodologies optional
  • optional, not held ICT security legislation optional
  • optional, not held Process-based management optional
  • optional, not held application usability optional
  • optional, not held apply information security policies optional
  • optional, not held data quality assessment optional
  • optional, not held database quality standards optional
  • optional, not held define data quality criteria optional
  • optional, not held develop automated software tests optional
  • optional, not held identify ICT system weaknesses optional
  • optional, not held lean project management optional
  • optional, not held manage data optional
  • optional, not held usability engineering optional
  • optional, not held identify customer requirements optional
  • optional, not held provide technical training optional
30 held skills the ICT quality assurance manager role does not ask for
Skill Type
  • not needed by the target role apply organisational techniques skill
  • not needed by the target role contract law knowledge
  • not needed by the target role core banking software knowledge
  • not needed by the target role crowdsourcing strategy knowledge
  • not needed by the target role design process skill
  • not needed by the target role develop ICT workflow skill
  • not needed by the target role digital systems knowledge
  • not needed by the target role engineering processes knowledge
  • not needed by the target role hardware components knowledge
  • not needed by the target role hardware components suppliers knowledge
  • not needed by the target role implement ICT risk management skill
  • not needed by the target role implement a virtual private network skill
  • not needed by the target role improve business processes skill
  • not needed by the target role innovation processes knowledge
  • not needed by the target role insourcing strategy knowledge
  • not needed by the target role maintain relationship with suppliers skill
  • not needed by the target role manage budgets skill
  • not needed by the target role manage changes in ICT system skill
  • not needed by the target role manage contracts skill
  • not needed by the target role manage staff skill
  • not needed by the target role operations management knowledge
  • not needed by the target role outsourcing strategy knowledge
  • not needed by the target role perform procurement processes skill
  • not needed by the target role perform project management skill
  • not needed by the target role provide cost benefit analysis reports skill
  • not needed by the target role recruit employees skill
  • not needed by the target role software components libraries knowledge
  • not needed by the target role software components suppliers knowledge
  • not needed by the target role train employees skill
  • not needed by the target role use ICT ticketing system skill
15 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier
  • required, not held ICT quality policy required
  • required, not held internal risk management policy required
  • required, not held levels of software testing required
  • required, not held software anomalies required
  • required, not held quality assurance methodologies required
  • required, not held quality standards required
  • optional, not held Agile project management optional
  • optional, not held ICT project management methodologies optional
  • optional, not held ICT security legislation optional
  • optional, not held Process-based management optional
  • optional, not held application usability optional
  • optional, not held data quality assessment optional
  • optional, not held database quality standards optional
  • optional, not held lean project management optional
  • optional, not held usability engineering optional
Index

Other moves recorded from ICT operations manager

Full index of moves from ICT operations manager

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.