Table 1Transition record

ICT vendor relationship managertoICT operations manager

A ICT vendor relationship manager already meets 30% of what the ICT operations manager role asks for. The move turns on 13 required skills not yet in the profile.

From ICT vendor relationship manager

30%

Overlap1

To ICT operations manager

13 Skills carried over

13 Required, not held

71 Difficulty2

adjacent 0–30

moderate 30–55

substantial 55–75

career change 75–100

this move, 71

This move: 71 of 100 · substantial

1 Share of the ICT operations manager role’s weighted skill requirement already met by the ICT vendor relationship manager profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 13 skills that carry over, these are the ones fewest other occupations ask for. A ICT operations manager role needs them, and most people applying for one will not have them already. This is the part of a ICT vendor relationship manager background worth leading with.

Skill the target role also needs Area

already held crowdsourcing strategy business, administration and law
already held insourcing strategy business, administration and law
already held software components suppliers information and communication technologies (icts)
already held hardware components suppliers business, administration and law
already held outsourcing strategy business, administration and law
already held design process communication, collaboration and creativity

All 13 carried skills, including the 5 the ICT operations manager role treats as required.

Table 3

Table 3 · What you would need to learn

The 28 missing skills fall into 8 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier

01 management skills 3 required, 4 supplementary

required, not held define technology strategy required
required, not held develop ICT workflow required
required, not held improve business processes required

optional, not held coordinate technological activities optional
optional, not held apply organisational techniques optional
optional, not held develop information standards optional
optional, not held recruit employees optional

02 working with computers 3 required, 2 supplementary

required, not held attend to ICT systems quality required
required, not held manage changes in ICT system required
required, not held use ICT ticketing system required

optional, not held implement ICT security policies optional
optional, not held implement a virtual private network optional

03 business, administration and law 2 required

required, not held innovation processes required
required, not held operations management required

04 communication, collaboration and creativity 2 required

required, not held train employees required
required, not held use different communication channels required

05 information and communication technologies (icts) 1 required, 5 supplementary

required, not held digital systems required

optional, not held ICT process quality models optional
optional, not held core banking software optional
optional, not held software components libraries optional
optional, not held hardware components optional
optional, not held systems development life-cycle optional

06 information skills 1 required, 2 supplementary

required, not held track key performance indicators required

optional, not held implement ICT risk management optional
optional, not held provide cost benefit analysis reports optional

2 further areas in the appendix

Table 4

Table 4 · Where to start

The 3 entries a ICT operations manager role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 13 skills that carry over

Skill Type

already held design process skill
already held maintain relationship with suppliers skill
already held manage budgets skill
already held manage staff skill
already held perform project management skill
already held contract law knowledge
already held crowdsourcing strategy knowledge
already held hardware components suppliers knowledge
already held insourcing strategy knowledge
already held manage contracts skill
already held outsourcing strategy knowledge
already held perform procurement processes skill
already held software components suppliers knowledge

The 2 learning areas not shown above

Skill to acquire Tier

07 assisting and caring 1 required, 1 supplementary

required, not held oversee quality control required

optional, not held comply with legal regulations optional

08 engineering, manufacturing and construction 1 supplementary

optional, not held engineering processes optional

15 supplementary skills, helpful but not required

Skill to acquire Tier

optional, not held ICT process quality models optional
optional, not held coordinate technological activities optional
optional, not held core banking software optional
optional, not held engineering processes optional
optional, not held implement ICT risk management optional
optional, not held implement ICT security policies optional
optional, not held implement a virtual private network optional
optional, not held software components libraries optional
optional, not held apply organisational techniques optional
optional, not held comply with legal regulations optional
optional, not held develop information standards optional
optional, not held hardware components optional
optional, not held provide cost benefit analysis reports optional
optional, not held recruit employees optional
optional, not held systems development life-cycle optional

20 held skills the ICT operations manager role does not ask for

Skill Type

not needed by the target role ICT market knowledge
not needed by the target role ICT sales methodologies knowledge
not needed by the target role adhere to organisational guidelines skill
not needed by the target role analyse supply chain strategies skill
not needed by the target role analyse supply chain trends skill
not needed by the target role assess supplier risks skill
not needed by the target role build business relationships skill
not needed by the target role business processes knowledge
not needed by the target role carry out tendering skill
not needed by the target role compare contractors' bids skill
not needed by the target role coordinate purchasing activities skill
not needed by the target role electronic communication knowledge
not needed by the target role forecast workload skill
not needed by the target role identify suppliers skill
not needed by the target role issue purchase orders skill
not needed by the target role maintain relationship with customers skill
not needed by the target role negotiate buying conditions skill
not needed by the target role prepare purchasing reportings skill
not needed by the target role supply chain management knowledge
not needed by the target role track price trends skill

9 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier

required, not held innovation processes required
required, not held operations management required
required, not held digital systems required
optional, not held ICT process quality models optional
optional, not held core banking software optional
optional, not held engineering processes optional
optional, not held software components libraries optional
optional, not held hardware components optional
optional, not held systems development life-cycle optional

Index

Other moves recorded from ICT vendor relationship manager

Full index of moves from ICT vendor relationship manager

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.