Online community manager to sales manager
An online community manager already meets 57% of what the sales manager role asks for. The move turns on 15 required skills not yet in the profile.
56.5/ 100
1 How much of what a sales manager is expected to do is already part of an online community manager’s work. Directional: the figure for the reverse move differs, because moving into a speciality is not the same problem as moving out of one. 2 Every skill the sales manager role is recorded as needing, required and optional together. What these numbers mean.
Why this move works
A sales manager role treats 27 of its required skills as things an online community manager already does. You would walk in with these on day one.
- align efforts towards business development
- analyse consumer buying trends
- analyse customer service surveys
- analyse external factors of companies
- analyse internal factors of companies
- analyse work-related written reports
What stands in the way is 15 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.
Table 2 · What you already bring
Of the 29 skills that carry over, these are the ones fewest other occupations ask for. A sales manager role needs them, and most people applying for one will not have them already. This is the part of an online community manager background worth leading with.
- already held evaluate marketing content information skills
- already held define measurable marketing objectives management skills
- already held identify potential markets for companies management skills
- already held integrate marketing strategies with the global strategy management skills
- already held marketing mix business, administration and law
- already held analyse customer service surveys information skills
All 29 carried skills, including the 27 the sales manager role treats as required.
Table 3 · What you may need to learn
The 33 missing skills fall into 7 areas of the ESCO skill hierarchy, numbered in the order worth working in. Areas carrying the most required skills come first, and inside each one the required skills sit above the optional ones. Nothing here is a verdict on you: it is a list of what this particular job asks for that your current one does not.
- still to learn set sales goals required
- still to learn supervise sales activities required
- still to learn make strategic business decisions required
- still to learn manage staff required
- still to learn motivate employees required
- optional, not held define geographic sales areas optional
- optional, not held manage accounts optional
- optional, not held manage budgets optional
- optional, not held manage distribution channels optional
- optional, not held recruit personnel optional
- still to learn sales argumentation required
- still to learn sales strategies required
- still to learn consumer goods industry required
- still to learn sales department processes required
- optional, not held customer segmentation optional
- optional, not held international business optional
- optional, not held public relations optional
- still to learn carry out sales analysis required
- still to learn produce sales reports required
- still to learn analyse business plans required
- optional, not held analyse supply chain strategies optional
- optional, not held estimate profitability optional
- optional, not held forecast sales over periods of time optional
- still to learn implement sales strategies required
- still to learn write work-related reports required
- optional, not held investigate customer complaints of food products optional
- optional, not held communicate with customers optional
- optional, not held liaise with managers optional
- optional, not held present arguments persuasively optional
- optional, not held teach marketing principles optional
- still to learn prepare visual data required
- optional, not held integrate headquarter's guidelines into local operations optional
1 further area in the appendix
Table 4 · Where to start
The 3 entries a sales manager role is least likely to hire without. The ordering is computed from the skill data, not from what pays.
- 01 carry out sales analysis practise this
- 02 implement sales strategies practise this
- 03 produce sales reports practise this
Each entry opens a course search for that skill. Career Overlap earns nothing from these links.
Appendix · The rest of the record
All 29 skills that carry over
- already held align efforts towards business development skill
- already held analyse consumer buying trends skill
- already held analyse customer service surveys skill
- already held analyse external factors of companies skill
- already held analyse internal factors of companies skill
- already held analyse work-related written reports skill
- already held brand marketing techniques knowledge
- already held content marketing strategy knowledge
- already held coordinate marketing plan actions skill
- already held corporate social responsibility knowledge
- already held create annual marketing budget skill
- already held define measurable marketing objectives skill
- already held develop professional network skill
- already held evaluate marketing content skill
- already held identify potential markets for companies skill
- already held impart business plans to collaborators skill
- already held integrate marketing strategies with the global strategy skill
- already held integrate strategic foundation in daily performance skill
- already held manage profitability skill
- already held market pricing knowledge
- already held marketing mix knowledge
- already held perform market research skill
- already held plan marketing campaigns skill
- already held plan marketing strategy skill
- already held pricing strategies knowledge
- already held study sales levels of products skill
- already held track key performance indicators skill
- already held collaborate in the development of marketing strategies skill
- already held market research knowledge
The 1 learning area not shown above
- optional, not held statistics optional
18 supplementary skills, helpful but not required
- optional, not held investigate customer complaints of food products optional
- optional, not held analyse supply chain strategies optional
- optional, not held communicate with customers optional
- optional, not held customer segmentation optional
- optional, not held define geographic sales areas optional
- optional, not held estimate profitability optional
- optional, not held forecast sales over periods of time optional
- optional, not held integrate headquarter's guidelines into local operations optional
- optional, not held international business optional
- optional, not held liaise with managers optional
- optional, not held manage accounts optional
- optional, not held manage budgets optional
- optional, not held manage distribution channels optional
- optional, not held present arguments persuasively optional
- optional, not held public relations optional
- optional, not held recruit personnel optional
- optional, not held statistics optional
- optional, not held teach marketing principles optional
36 held skills the sales manager role does not ask for
- not needed by the target role apply social media marketing skill
- not needed by the target role authoring software knowledge
- not needed by the target role behavioural science knowledge
- not needed by the target role build trust skill
- not needed by the target role business intelligence knowledge
- not needed by the target role carry out forum moderation skill
- not needed by the target role conduct search engine optimisation skill
- not needed by the target role content development processes knowledge
- not needed by the target role corporate sustainability knowledge
- not needed by the target role create content title skill
- not needed by the target role develop digital content skill
- not needed by the target role develop inclusive communication material skill
- not needed by the target role develop online community plan skill
- not needed by the target role digital communication and collaboration skill
- not needed by the target role digital content creation skill
- not needed by the target role digital media knowledge
- not needed by the target role follow up online user requests skill
- not needed by the target role identify ICT user needs skill
- not needed by the target role identify technological needs skill
- not needed by the target role information confidentiality knowledge
- not needed by the target role keywords in digital content knowledge
- not needed by the target role manage content development projects skill
- not needed by the target role manage content metadata skill
- not needed by the target role manage feedback skill
- not needed by the target role manage schedule of tasks skill
- not needed by the target role marketing principles knowledge
- not needed by the target role online moderation techniques knowledge
- not needed by the target role perform online data analysis skill
- not needed by the target role provide written content skill
- not needed by the target role research website users skill
- not needed by the target role translate requirement concepts into content skill
- not needed by the target role use content management system software skill
- not needed by the target role use different communication channels skill
- not needed by the target role use e-services skill
- not needed by the target role use personal organization software skill
- not needed by the target role web analytics knowledge
8 gaps that are knowledge rather than practice
Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.
- still to learn sales argumentation required
- still to learn sales strategies required
- still to learn consumer goods industry required
- still to learn sales department processes required
- optional, not held customer segmentation optional
- optional, not held international business optional
- optional, not held public relations optional
- optional, not held statistics optional
Common questions about this move
Can an online community manager become a sales manager?
Yes, and it is a substantial move. An online community manager already covers 57% of what a sales manager is expected to do: 29 skills carry over, 27 of which the sales manager role treats as required.
What skills does an online community manager need to become a sales manager?
15 required skills are missing, plus 18 optional ones. They fall into 7 areas of the ESCO skill hierarchy, led by management skills. The single most important is carry out sales analysis.
How hard is the move from online community manager to sales manager?
Its learning distance is 56.5 out of 100, which is the substantial band. That accounts for both how much is missing and how specialised those skills are.
How this record was compiled
Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.