Table 1Transition record

quality services managertomembership manager

A quality services manager already meets 21% of what the membership manager role asks for. The move turns on 17 required skills not yet in the profile.

From quality services manager

21%

Overlap1

To membership manager

6 Skills carried over

17 Required, not held

77.8 Difficulty2

Career overlap Distant match

21%

Learning distance A rebuild

77.8/ 100

Easy adjacentmoderatesubstantialcareer change Hard

1 Share of the membership manager role’s weighted skill requirement already met by the quality services manager profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Why

Why this move works

A membership manager role treats 5 of its required skills as things a quality services manager already does. These are the ones it depends on most.

corporate social responsibility
create solutions to problems
customer service
follow company standards
liaise with managers

What stands in the way is 17 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.

Table 2

Table 2 · What you already bring

Of the 6 skills that carry over, these are the ones fewest other occupations ask for. A membership manager role needs them, and most people applying for one will not have them already. This is the part of a quality services manager background worth leading with.

Skill the target role also needs Area

already held plan health and safety procedures management skills
already held follow company standards assisting and caring
already held corporate social responsibility business, administration and law
already held customer service business, administration and law
already held liaise with managers communication, collaboration and creativity
already held create solutions to problems communication, collaboration and creativity

All 6 carried skills, including the 5 the membership manager role treats as required.

Table 3

Table 3 · What you would need to learn

The 25 missing skills fall into 7 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier

01 management skills 6 required, 3 supplementary

required, not held develop membership strategies required
required, not held manage membership required
required, not held recruit members required
required, not held supervise the management of an establishment required
required, not held manage staff required
required, not held supervise work required

optional, not held complete membership administration optional
optional, not held make independent operating decisions optional
optional, not held stimulate creative processes optional

02 communication, collaboration and creativity 4 required, 4 supplementary

required, not held coordinate membership work required
required, not held identify customer's needs required
required, not held develop professional network required
required, not held use communication techniques required

optional, not held deal with pressure from unexpected circumstances optional
optional, not held handle complaints optional
optional, not held write leaflets optional
optional, not held write work-related reports optional

03 assisting and caring 2 required

required, not held provide membership service required
required, not held provide information required

04 business, administration and law 2 required

required, not held product comprehension required
required, not held customer relationship management required

05 information skills 2 required

required, not held analyse membership required
required, not held manage membership database required

06 generic programmes and qualifications 1 required

required, not held communication principles required

1 further area in the appendix

Table 4

Table 4 · Where to start

The 3 entries a membership manager role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 6 skills that carry over

Skill Type

already held corporate social responsibility knowledge
already held create solutions to problems skill
already held customer service knowledge
already held follow company standards skill
already held liaise with managers skill
already held plan health and safety procedures skill

The 1 learning area not shown above

Skill to acquire Tier

07 information and communication technologies (icts) 1 supplementary

optional, not held office software optional

8 supplementary skills, helpful but not required

Skill to acquire Tier

optional, not held complete membership administration optional
optional, not held deal with pressure from unexpected circumstances optional
optional, not held handle complaints optional
optional, not held write leaflets optional
optional, not held make independent operating decisions optional
optional, not held office software optional
optional, not held stimulate creative processes optional
optional, not held write work-related reports optional

25 held skills the membership manager role does not ask for

Skill Type

not needed by the target role adhere to organisational guidelines skill
not needed by the target role analyse business processes skill
not needed by the target role analyse test data skill
not needed by the target role assess supplier risks skill
not needed by the target role business knowledge knowledge
not needed by the target role business processes knowledge
not needed by the target role business strategy concepts knowledge
not needed by the target role communicate test results to other departments skill
not needed by the target role database quality standards knowledge
not needed by the target role define quality standards skill
not needed by the target role evaluate employees skill
not needed by the target role improve business processes skill
not needed by the target role lead inspections skill
not needed by the target role management systems standards knowledge
not needed by the target role oversee stock quality control skill
not needed by the target role perform pre-assembly quality checks skill
not needed by the target role perform project management skill
not needed by the target role perform quality audits skill
not needed by the target role project management knowledge
not needed by the target role quality assurance methodologies knowledge
not needed by the target role quality standards knowledge
not needed by the target role set quality assurance objectives skill
not needed by the target role strive for company growth skill
not needed by the target role train staff in quality procedures skill
not needed by the target role use measurement instruments skill

4 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier

required, not held product comprehension required
required, not held communication principles required
required, not held customer relationship management required
optional, not held office software optional

Index

Other moves recorded from quality services manager

Full index of moves from quality services manager

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.