Quick service restaurant crew member to quick service restaurant team leader
A quick service restaurant crew member already meets 41% of what the quick service restaurant team leader role asks for. The move turns on 12 required skills not yet in the profile.
57.3/ 100
1 How much of what a quick service restaurant team leader is expected to do is already part of a quick service restaurant crew member’s work. Directional: the figure for the reverse move differs, because moving into a speciality is not the same problem as moving out of one. 2 Every skill the quick service restaurant team leader role is recorded as needing, required and optional together. What these numbers mean.
Why this move works
A quick service restaurant team leader role treats 8 of its required skills as things a quick service restaurant crew member already does. You would walk in with these on day one.
- comply with food safety and hygiene
- execute opening and closing procedures
- greet guests
- maintain customer service
- maintain personal hygiene standards
- monitor stock level
What stands in the way is 12 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.
Table 2 · What you already bring
Of the 10 skills that carry over, these are the ones fewest other occupations ask for. A quick service restaurant team leader role needs them, and most people applying for one will not have them already. This is the part of a quick service restaurant crew member background worth leading with.
- already held execute opening and closing procedures communication, collaboration and creativity
- already held educate customers on tea varieties communication, collaboration and creativity
- already held educate customers on coffee varieties communication, collaboration and creativity
- already held work in a hospitality team communication, collaboration and creativity
- already held maintain personal hygiene standards management skills
- already held upsell products communication, collaboration and creativity
All 10 carried skills, including the 8 the quick service restaurant team leader role treats as required.
Table 3 · What you may need to learn
The 13 missing skills fall into 4 areas of the ESCO skill hierarchy, numbered in the order worth working in. Areas carrying the most required skills come first, and inside each one the required skills sit above the optional ones. Nothing here is a verdict on you: it is a list of what this particular job asks for that your current one does not.
- still to learn manage medium term objectives required
- still to learn manage staff required
- still to learn plan medium to long term objectives required
- still to learn plan shifts of employees required
- still to learn process customer orders required
- still to learn supervise crew required
- still to learn supervise the work of staff on different shifts required
- still to learn ensure food quality required
- still to learn supervise food quality required
- still to learn maintain a safe, hygienic and secure working environment required
- still to learn handle customer complaints required
- still to learn train employees required
- optional, not held handle glassware optional
Table 4 · Where to start
The 3 entries a quick service restaurant team leader role is least likely to hire without. The ordering is computed from the skill data, not from what pays.
- 01 ensure food quality practise this
- 02 supervise food quality practise this
- 03 handle customer complaints practise this
Each entry opens a course search for that skill. Career Overlap earns nothing from these links.
Appendix · The rest of the record
All 10 skills that carry over
- already held comply with food safety and hygiene skill
- already held execute opening and closing procedures skill
- already held greet guests skill
- already held maintain customer service skill
- already held maintain personal hygiene standards skill
- already held monitor stock level skill
- already held upsell products skill
- already held work in a hospitality team skill
- already held educate customers on coffee varieties skill
- already held educate customers on tea varieties skill
1 supplementary skills, helpful but not required
- optional, not held handle glassware optional
14 held skills the quick service restaurant team leader role does not ask for
- not needed by the target role check deliveries on receipt skill
- not needed by the target role clean surfaces skill
- not needed by the target role devise special promotions skill
- not needed by the target role prepare orders skill
- not needed by the target role prepare ready-made dishes skill
- not needed by the target role prepare sandwiches skill
- not needed by the target role present menus skill
- not needed by the target role process payments skill
- not needed by the target role receive kitchen supplies skill
- not needed by the target role store kitchen supplies skill
- not needed by the target role take drive-through orders skill
- not needed by the target role take food and beverage orders from customers skill
- not needed by the target role use cooking techniques skill
- not needed by the target role use reheating techniques skill
Other moves recorded from quick service restaurant crew member
- barista 48% covered · moderate
- kitchen assistant 32% covered · substantial
- doorman/doorwoman 32% covered · moderate
- grill cook 29% covered · substantial
Full index of moves from quick service restaurant crew member
Common questions about this move
Can a quick service restaurant crew member become a quick service restaurant team leader?
Yes, and it is a substantial move. A quick service restaurant crew member already covers 41% of what a quick service restaurant team leader is expected to do: 10 skills carry over, 8 of which the quick service restaurant team leader role treats as required.
What skills does a quick service restaurant crew member need to become a quick service restaurant team leader?
12 required skills are missing, plus 1 optional ones. They fall into 4 areas of the ESCO skill hierarchy, led by management skills. The single most important is ensure food quality.
How hard is the move from quick service restaurant crew member to quick service restaurant team leader?
Its learning distance is 57.3 out of 100, which is the substantial band. That accounts for both how much is missing and how specialised those skills are.
How this record was compiled
Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.