Career Overlap Transition record Edition 1 · ESCO v1.2.1
Table 1Transition record

quick service restaurant crew membertoquick service restaurant team leader

A quick service restaurant crew member already meets 41% of what the quick service restaurant team leader role asks for. The move turns on 12 required skills not yet in the profile.

From quick service restaurant crew member
41%
Overlap1
To quick service restaurant team leader
10 Skills carried over
12 Required, not held
57.3 Difficulty2
adjacent 0–30
moderate 30–55
substantial 55–75
career change 75–100
this move, 57.3

This move: 57.3 of 100 · substantial

1 Share of the quick service restaurant team leader role’s weighted skill requirement already met by the quick service restaurant crew member profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 10 skills that carry over, these are the ones fewest other occupations ask for. A quick service restaurant team leader role needs them, and most people applying for one will not have them already. This is the part of a quick service restaurant crew member background worth leading with.

Skill the target role also needs Area
  • already held execute opening and closing procedures communication, collaboration and creativity
  • already held educate customers on tea varieties communication, collaboration and creativity
  • already held educate customers on coffee varieties communication, collaboration and creativity
  • already held work in a hospitality team communication, collaboration and creativity
  • already held maintain personal hygiene standards management skills
  • already held upsell products communication, collaboration and creativity

All 10 carried skills, including the 8 the quick service restaurant team leader role treats as required.

Table 3

Table 3 · What you would need to learn

The 13 missing skills fall into 4 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier
01 management skills 7 required
  • required, not held manage medium term objectives required
  • required, not held manage staff required
  • required, not held plan medium to long term objectives required
  • required, not held plan shifts of employees required
  • required, not held process customer orders required
  • required, not held supervise crew required
  • required, not held supervise the work of staff on different shifts required
02 assisting and caring 3 required
  • required, not held ensure food quality required
  • required, not held supervise food quality required
  • required, not held maintain a safe, hygienic and secure working environment required
03 communication, collaboration and creativity 2 required
  • required, not held handle customer complaints required
  • required, not held train employees required
04 handling and moving 1 supplementary
  • optional, not held handle glassware optional
Table 4

Table 4 · Where to start

The 3 entries a quick service restaurant team leader role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 10 skills that carry over
Skill Type
  • already held comply with food safety and hygiene skill
  • already held execute opening and closing procedures skill
  • already held greet guests skill
  • already held maintain customer service skill
  • already held maintain personal hygiene standards skill
  • already held monitor stock level skill
  • already held upsell products skill
  • already held work in a hospitality team skill
  • already held educate customers on coffee varieties skill
  • already held educate customers on tea varieties skill
1 supplementary skills, helpful but not required
Skill to acquire Tier
  • optional, not held handle glassware optional
14 held skills the quick service restaurant team leader role does not ask for
Skill Type
  • not needed by the target role check deliveries on receipt skill
  • not needed by the target role clean surfaces skill
  • not needed by the target role devise special promotions skill
  • not needed by the target role prepare orders skill
  • not needed by the target role prepare ready-made dishes skill
  • not needed by the target role prepare sandwiches skill
  • not needed by the target role present menus skill
  • not needed by the target role process payments skill
  • not needed by the target role receive kitchen supplies skill
  • not needed by the target role store kitchen supplies skill
  • not needed by the target role take drive-through orders skill
  • not needed by the target role take food and beverage orders from customers skill
  • not needed by the target role use cooking techniques skill
  • not needed by the target role use reheating techniques skill
Index
Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.