receptionisttobilling clerk
A receptionist already meets 21% of what the billing clerk role asks for. The move turns on 10 required skills not yet in the profile.
21%
69.1/ 100
1 Share of the billing clerk role’s weighted skill requirement already met by the receptionist profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.
Why this move works
A billing clerk role treats 2 of its required skills as things a receptionist already does. These are the ones it depends on most.
- file documents
- use office systems
What stands in the way is 10 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.
Table 2 · What you already bring
Of the 6 skills that carry over, these are the ones fewest other occupations ask for. A billing clerk role needs them, and most people applying for one will not have them already. This is the part of a receptionist background worth leading with.
- already held file documents information skills
- already held handle petty cash management skills
- already held use office systems management skills
- already held communicate by telephone communication, collaboration and creativity
- already held process payments management skills
- already held communicate with customers communication, collaboration and creativity
All 6 carried skills, including the 2 the billing clerk role treats as required.
Table 3 · What you would need to learn
The 18 missing skills fall into 5 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.
- required, not held fill out forms required
- required, not held follow up accounts receivables required
- required, not held maintain credit history of clients required
- required, not held maintain customer records required
- required, not held maintain financial records required
- optional, not held create a financial report optional
- optional, not held assess debtor's financial situation optional
- optional, not held interpret financial statements optional
- optional, not held prepare financial statements optional
- required, not held allocate bills required
- required, not held handle financial transactions required
- required, not held organise business documents required
- optional, not held count money optional
- optional, not held manage accounts optional
- required, not held financial department processes required
- required, not held financial capability required
- optional, not held interview bank loanees optional
- optional, not held use spreadsheets software optional
Table 4 · Where to start
The 3 entries a billing clerk role is least likely to hire without. The ordering is computed from the skill data, not from what pays.
- 01 financial department processes knowledge · sector specific
- 02 allocate bills skill · cross sector
- 03 fill out forms skill · cross sector
Each entry opens a course search for that skill. Career Overlap earns nothing from these links.
Appendix · The rest of the record
All 6 skills that carry over
- already held file documents skill
- already held use office systems skill
- already held communicate by telephone skill
- already held communicate with customers skill
- already held handle petty cash skill
- already held process payments skill
8 supplementary skills, helpful but not required
- optional, not held create a financial report optional
- optional, not held assess debtor's financial situation optional
- optional, not held count money optional
- optional, not held interpret financial statements optional
- optional, not held interview bank loanees optional
- optional, not held manage accounts optional
- optional, not held prepare financial statements optional
- optional, not held use spreadsheets software optional
29 held skills the billing clerk role does not ask for
- not needed by the target role accounting techniques knowledge
- not needed by the target role adhere to organisational guidelines skill
- not needed by the target role administer appointments skill
- not needed by the target role assist at check-in skill
- not needed by the target role check tickets at venue entry skill
- not needed by the target role communicate verbal instructions skill
- not needed by the target role company policies knowledge
- not needed by the target role customer service knowledge
- not needed by the target role deliver correspondence skill
- not needed by the target role develop documentation in accordance with legal requirements skill
- not needed by the target role disseminate internal communications skill
- not needed by the target role disseminate messages to people skill
- not needed by the target role greet guests skill
- not needed by the target role handle customer complaints skill
- not needed by the target role handle mail skill
- not needed by the target role issue sales invoices skill
- not needed by the target role keep personal administration skill
- not needed by the target role maintain correspondence records skill
- not needed by the target role maintain logbooks skill
- not needed by the target role maintain reception area skill
- not needed by the target role office administration knowledge
- not needed by the target role organise facilities for office personnel skill
- not needed by the target role process booking skill
- not needed by the target role process data skill
- not needed by the target role register visitors skill
- not needed by the target role respond to customers' inquiries skill
- not needed by the target role screen clients skill
- not needed by the target role use different communication channels skill
- not needed by the target role use microsoft office skill
2 gaps that are knowledge rather than practice
Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.
- required, not held financial department processes required
- required, not held financial capability required
Other moves recorded from receptionist
- office clerk 42% covered · substantial
- secretary 38% covered · substantial
- administrative assistant 34% covered · substantial
- post office counter clerk 30% covered · substantial
- investment clerk 27% covered · substantial
- hotel concierge 27% covered · substantial
- hospitality establishment receptionist 25% covered · substantial
- usher 23% covered · substantial
How this record was compiled
Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.