Relocation officer to letting agent

• already held collect property financial information skill
• already held organise property viewing skill
• already held perform property market research skill
• already held provide information on properties skill
• already held real estate market knowledge
• already held advise on property value skill
• already held examine the conditions of buildings skill

• optional, not held collect customer data optional
• optional, not held communicate with tenants optional
• optional, not held prepare inventory of properties optional
• optional, not held attend trade fairs optional
• optional, not held building codes optional
• optional, not held check construction compliance optional
• optional, not held communicate with customers optional
• optional, not held concurrent estate optional
• optional, not held develop professional network optional
• optional, not held examine credit ratings optional
• optional, not held manage contracts optional
• optional, not held obtain financial information optional
• optional, not held plan marketing campaigns optional
• optional, not held present reports optional
• optional, not held write work-related reports optional

• not needed by the target role advise clients on moving services skill
• not needed by the target role analyse requirements for moving goods skill
• not needed by the target role apply for work permits skill
• not needed by the target role apply knowledge of human behaviour skill
• not needed by the target role assist in developing practices for well being of employees skill
• not needed by the target role create banking accounts skill
• not needed by the target role determine cargo loading sequence skill
• not needed by the target role employment law knowledge
• not needed by the target role follow detailed procedures for relocating specific goods skill
• not needed by the target role gather feedback from employees skill
• not needed by the target role give advice on personal matters skill
• not needed by the target role human resource management knowledge
• not needed by the target role identify clients' needs skill
• not needed by the target role labour legislation knowledge
• not needed by the target role liaise with property owners skill
• not needed by the target role liaise with transportation services skill
• not needed by the target role manage employee complaints skill
• not needed by the target role manage the transportation of animals skill
• not needed by the target role negotiate employment agreements skill
• not needed by the target role negotiate with employment agencies skill
• not needed by the target role negotiate with property owners skill
• not needed by the target role organise transportation for clients skill
• not needed by the target role protect client interests skill
• not needed by the target role protect employee rights skill
• not needed by the target role select equipment required for moving activities skill

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

• still to learn office administration required
• still to learn advertising techniques required
• still to learn property law required
• optional, not held building codes optional
• optional, not held concurrent estate optional

Yes, and it is a substantial move. A relocation officer already covers 25% of what a letting agent is expected to do: 7 skills carry over, 5 of which the letting agent role treats as required.

12 required skills are missing, plus 15 optional ones. They fall into 6 areas of the ESCO skill hierarchy, led by communication, collaboration and creativity. The single most important is identify customer's needs.

Its learning distance is 71.9 out of 100, which is the substantial band. That accounts for both how much is missing and how specialised those skills are.