Career Overlap Occupation record Edition 1 · ESCO v1.2.1
RecordOccupation

Where a client relations manager can go next

5 destinations recorded, ranked by how much of the target role a client relations manager already meets. The closer to the top of Table 1, the less there is to learn.

Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals.

Professionals 60 skills on file 5 career moves 0 above 60% overlap Closest: contact centre manager, 53%

contact centre manager 53% covered membership manager 53% covered service manager 52% covered contact centre supervisor 46% covered laundry and dry cleaning mana… 46% covered client relations manager You are here
Fig. 2 — the 5 nearest destinations from client relations manager. Distance from the centre is how much retraining the move takes; the figure on each is how much of that role a client relations manager already covers. All 5 are listed in the tables below.
  • 70% and above · short step
  • 50 to 70% · real move
  • Below 50% · substantial retraining
Table 1
Table 2

Table 2 · A bigger jump

Possible, but expect real retraining rather than a sideways step.

Index

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client relations manager is filed under Professionals, ISCO major group 2. The full index lists all ten groups.

Note

How these figures were compiled

Coverage is the share of the target role’s weighted skill requirement a client relations manager already meets, counting required skills in full and supplementary ones at 0.35. It is directional: the figure for the reverse move differs. Every entry above opens the full comparison for that move: what carries over, what is missing, and where to start. The full method.