Where a customer contact centre information clerk can go next
5 destinations recorded, ranked by how much of the target role a customer contact centre information clerk already meets. The closer to the top of Table 1, the less there is to learn.
Customer contact centre information clerks provide information to customers via the telephone and other media such as email. They answer inquiries about a company's or oganisation's services, products and policies.
- Highest coverage recorded
- 38%
- Destinations
- 5each with a full record
- Within reach
- 0difficulty under 55
- Skills on file
- 32required or supplementary
Table 2 · A bigger jump
Possible, but expect real retraining rather than a sideways step.
Look up another occupation
customer contact centre information clerk is filed under Clerical support workers, ISCO major group 4. The full index lists all ten groups.
How these figures were compiled
Coverage is the share of the target role’s weighted skill requirement a customer contact centre information clerk already meets, counting required skills in full and supplementary ones at 0.35. It is directional: the figure for the reverse move differs. Every entry above opens the full comparison for that move: what carries over, what is missing, and where to start. The full method.