Where an insurance claims manager can go next
5 destinations recorded, ranked by how much of the target role an insurance claims manager already meets. The closer to the top of Table 1, the less there is to learn.
Insurance claims managers lead the team of insurance claims officers to ensure they handle insurance claims properly and efficiently. They deal with more complex customer complains and assist with fraudulent cases. Insurance claims managers work with insurance brokers, agents, loss adjusters and customers.
Also known as insurance claims service manager, head of insurance claims office, insurance claims director, claims director, insurance claims administrator, insurance claims coordinator, claims manager, insurance claim supervisor, insurance and claims manager.
Managers 41 skills on file 5 career moves 1 above 60% overlap Closest: insurance product manager, 67%
- 70% and above · short step
- 50 to 70% · real move
- Below 50% · substantial retraining
Table 2 · A bigger jump
Possible, but expect real retraining rather than a sideways step.
Table 3 · What the job itself asks for
An insurance claims manager needs 23 required skills and areas of knowledge. These 10 are the ones fewest other jobs share, so they say the most about the work.
- lead claim examiners management skills
- handle incoming insurance claims communication, collaboration and creativity
- manage claim files information skills
- review insurance process information skills
- organise a damage assessment management skills
- manage claims process communication, collaboration and creativity
- prepare financial auditing reports information skills
- fraud detection services
- insurance law business, administration and law
- principles of insurance business, administration and law
Table 4 · Jobs that lead here
The reverse view: occupations whose skills already cover much of what an insurance claims manager does. The figure is how much of this job each one brings.
- insurance agency manager 76% covered · difficulty 29.2
- insurance product manager 59% covered · difficulty 47.7
- loss adjuster 47% covered · difficulty 56.3
- housing manager 45% covered · difficulty 60.1
- insurance claims handler 40% covered · difficulty 62.4
- insurance broker 32% covered · difficulty 69.5
- auditing clerk 27% covered · difficulty 74
Look up another occupation
Insurance claims manager is filed under Managers, ISCO major group 1. The full index lists all ten groups.
How these figures were compiled
Overlap is how much of the target role is already part of an insurance claims manager’s work. It is directional: the figure for the reverse move differs. Every entry above opens the full comparison for that move: what carries over, what is missing, and where to start. The full method.