Career Overlap Transition record Edition 1 · ESCO v1.2.1
Table 1Transition record

bartendertohospitality establishment receptionist

A bartender already meets 22% of what the hospitality establishment receptionist role asks for. The move turns on 15 required skills not yet in the profile.

From bartender
22%
Overlap1
To hospitality establishment receptionist
6 Skills carried over
15 Required, not held
76.3 Difficulty2
adjacent 0–30
moderate 30–55
substantial 55–75
career change 75–100
this move, 76.3

This move: 76.3 of 100 · career change

1 Share of the hospitality establishment receptionist role’s weighted skill requirement already met by the bartender profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 6 skills that carry over, these are the ones fewest other occupations ask for. A hospitality establishment receptionist role needs them, and most people applying for one will not have them already. This is the part of a bartender background worth leading with.

Skill the target role also needs Area
  • already held handover the service area handling and moving
  • already held detect drug abuse assisting and caring
  • already held comply with food safety and hygiene assisting and caring
  • already held process payments management skills
  • already held maintain customer service communication, collaboration and creativity
  • already held identify customer's needs communication, collaboration and creativity

All 6 carried skills, including the 5 the hospitality establishment receptionist role treats as required.

Table 3

Table 3 · What you would need to learn

The 25 missing skills fall into 6 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier
01 assisting and caring 6 required, 1 supplementary
  • required, not held assist at check-in required
  • required, not held deal with departures in accommodation required
  • required, not held explain features in accommodation venue required
  • required, not held provide tourism related information required
  • required, not held deal with arrivals in accommodation required
  • required, not held greet guests required
  • optional, not held ensure the privacy of guests optional
02 communication, collaboration and creativity 5 required, 3 supplementary
  • required, not held implement sales strategies required
  • required, not held maintain relationship with customers required
  • required, not held assist clients with special needs required
  • required, not held handle customer complaints required
  • required, not held implement marketing strategies required
  • optional, not held distribute local information materials optional
  • optional, not held take room service orders optional
  • optional, not held train reception staff optional
03 information skills 2 required, 4 supplementary
  • required, not held maintain customer records required
  • required, not held process booking required
  • optional, not held assess cleanliness of areas optional
  • optional, not held carry out end of day accounts optional
  • optional, not held maintain incident reporting records optional
  • optional, not held process reservations optional
04 management skills 2 required
  • required, not held maintain reception area required
  • required, not held handle financial transactions required
05 handling and moving 1 supplementary
  • optional, not held tend to clients' personal items optional
06 services 1 supplementary
  • optional, not held property management software optional
Table 4

Table 4 · Where to start

The 3 entries a hospitality establishment receptionist role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 6 skills that carry over
Skill Type
  • already held comply with food safety and hygiene skill
  • already held handover the service area skill
  • already held identify customer's needs skill
  • already held maintain customer service skill
  • already held process payments skill
  • already held detect drug abuse skill
10 supplementary skills, helpful but not required
Skill to acquire Tier
  • optional, not held distribute local information materials optional
  • optional, not held property management software optional
  • optional, not held take room service orders optional
  • optional, not held tend to clients' personal items optional
  • optional, not held train reception staff optional
  • optional, not held assess cleanliness of areas optional
  • optional, not held carry out end of day accounts optional
  • optional, not held ensure the privacy of guests optional
  • optional, not held maintain incident reporting records optional
  • optional, not held process reservations optional
32 held skills the hospitality establishment receptionist role does not ask for
Skill Type
  • not needed by the target role apply foreign languages in hospitality skill
  • not needed by the target role assemble cocktail garnishes skill
  • not needed by the target role change kegs skill
  • not needed by the target role clean beer pipes skill
  • not needed by the target role clear the bar at closing time skill
  • not needed by the target role compile drinks menu skill
  • not needed by the target role compile drinks price lists skill
  • not needed by the target role create decorative food displays skill
  • not needed by the target role devise special promotions skill
  • not needed by the target role display spirits skill
  • not needed by the target role educate customers on coffee varieties skill
  • not needed by the target role educate customers on tea varieties skill
  • not needed by the target role enforce alcohol drinking laws skill
  • not needed by the target role execute opening and closing procedures skill
  • not needed by the target role handle bar equipment skill
  • not needed by the target role handle gas cylinders skill
  • not needed by the target role handle glassware skill
  • not needed by the target role local area tourism industry knowledge
  • not needed by the target role maintain bar cleanliness skill
  • not needed by the target role prepare fruit ingredients for use in beverages skill
  • not needed by the target role prepare garnish for drinks skill
  • not needed by the target role prepare hot drinks skill
  • not needed by the target role prepare mixed beverages skill
  • not needed by the target role present drinks menu skill
  • not needed by the target role serve beers skill
  • not needed by the target role serve beverages skill
  • not needed by the target role serve wines skill
  • not needed by the target role setup the bar area skill
  • not needed by the target role sparkling wines knowledge
  • not needed by the target role stock the bar skill
  • not needed by the target role take food and beverage orders from customers skill
  • not needed by the target role upsell products skill
1 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier
  • optional, not held property management software optional
Index
Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.