Gaming dealer to casino gaming manager

• already held casino game rules knowledge
• already held casino policies knowledge
• already held follow ethical code of conduct of gambling skill
• already held follow safety precautions in a gaming room skill
• already held communicate with customers skill

• optional, not held establish gaming policies optional
• optional, not held assertiveness optional
• optional, not held handle game complaints optional
• optional, not held maintain gaming equipment optional
• optional, not held report gaming incidents optional
• optional, not held schedule gaming tables optional
• optional, not held supervise casino staff optional
• optional, not held evaluate employees optional
• optional, not held quality standards optional

• not needed by the target role adapt to changing situations skill
• not needed by the target role apply gaming psychology skill
• not needed by the target role apply knowledge of human behaviour skill
• not needed by the target role attract gamers skill
• not needed by the target role compute results of games skill
• not needed by the target role conduct gambling games skill
• not needed by the target role deal cards skill
• not needed by the target role deal with public skill
• not needed by the target role exchange money for chips skill
• not needed by the target role focus on service skill
• not needed by the target role identify customer's needs skill
• not needed by the target role maintain game area skill
• not needed by the target role manage personal professional development skill
• not needed by the target role operate games skill
• not needed by the target role participate in games for player distribution skill
• not needed by the target role place bets skill
• not needed by the target role process payments skill
• not needed by the target role promote company skill
• not needed by the target role redistribute wagered money skill
• not needed by the target role report to gaming manager skill
• not needed by the target role responsible gambling knowledge
• not needed by the target role show diplomacy skill
• not needed by the target role show good manners with players skill
• not needed by the target role train dealers in gaming skill

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

• still to learn company policies required
• optional, not held assertiveness optional
• optional, not held quality standards optional

Yes, and it is a substantial move. A gaming dealer already covers 26% of what a casino gaming manager is expected to do: 5 skills carry over, 4 of which the casino gaming manager role treats as required.

9 required skills are missing, plus 9 optional ones. They fall into 7 areas of the ESCO skill hierarchy, led by management skills. The single most important is manage casino.

Its learning distance is 69.4 out of 100, which is the substantial band. That accounts for both how much is missing and how specialised those skills are.