Gaming dealer to casino pit boss

• already held casino game rules knowledge
• already held casino policies knowledge
• already held follow ethical code of conduct of gambling skill
• already held follow safety precautions in a gaming room skill
• already held attract gamers skill
• already held show diplomacy skill

• optional, not held inspect casino floor optional
• optional, not held monitor casino client satisfaction optional
• optional, not held company policies optional
• optional, not held handle game complaints optional
• optional, not held maintain gaming equipment optional
• optional, not held monitor check-out point optional
• optional, not held schedule gaming tables optional
• optional, not held apply conflict management optional
• optional, not held apply numeracy skills optional

• not needed by the target role adapt to changing situations skill
• not needed by the target role apply gaming psychology skill
• not needed by the target role apply knowledge of human behaviour skill
• not needed by the target role communicate with customers skill
• not needed by the target role compute results of games skill
• not needed by the target role conduct gambling games skill
• not needed by the target role deal cards skill
• not needed by the target role deal with public skill
• not needed by the target role exchange money for chips skill
• not needed by the target role focus on service skill
• not needed by the target role identify customer's needs skill
• not needed by the target role maintain game area skill
• not needed by the target role manage personal professional development skill
• not needed by the target role operate games skill
• not needed by the target role participate in games for player distribution skill
• not needed by the target role place bets skill
• not needed by the target role process payments skill
• not needed by the target role promote company skill
• not needed by the target role redistribute wagered money skill
• not needed by the target role report to gaming manager skill
• not needed by the target role responsible gambling knowledge
• not needed by the target role show good manners with players skill
• not needed by the target role train dealers in gaming skill

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

• optional, not held company policies optional

Yes, and it is a substantial move. A gaming dealer already covers 32% of what a casino pit boss is expected to do: 6 skills carry over, 4 of which the casino pit boss role treats as required.

7 required skills are missing, plus 9 optional ones. They fall into 6 areas of the ESCO skill hierarchy, led by communication, collaboration and creativity. The single most important is ensure compliance with gaming laws.

Its learning distance is 64.6 out of 100, which is the substantial band. That accounts for both how much is missing and how specialised those skills are.