ICT account managertosales account manager
A ICT account manager already meets 57% of what the sales account manager role asks for. The move turns on 8 required skills not yet in the profile.
57%
47.1/ 100
1 Share of the sales account manager role’s weighted skill requirement already met by the ICT account manager profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.
Why this move works
A sales account manager role treats 14 of its required skills as things a ICT account manager already does. These are the ones it depends on most.
- apply company policies
- build business relationships
- forecast account metrics
- implement customer follow-up
- keep records on sales
- maintain customer records
What stands in the way is 8 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.
Table 2 · What you already bring
Of the 17 skills that carry over, these are the ones fewest other occupations ask for. A sales account manager role needs them, and most people applying for one will not have them already. This is the part of a ICT account manager background worth leading with.
- already held forecast account metrics information skills
- already held perform customers’ needs analysis communication, collaboration and creativity
- already held keep records on sales information skills
- already held implement customer follow-up communication, collaboration and creativity
- already held deliver a sales pitch communication, collaboration and creativity
- already held maintain customer records information skills
All 17 carried skills, including the 14 the sales account manager role treats as required.
Table 3 · What you would need to learn
The 17 missing skills fall into 5 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.
- required, not held characteristics of services required
- required, not held company policies required
- required, not held customer service required
- required, not held relationship marketing required
- optional, not held competition law optional
- optional, not held consumer goods industry optional
- optional, not held employment law optional
- required, not held prospect new customers required
- required, not held ensure client orientation required
- required, not held negotiate price required
- optional, not held adapt to changing situations optional
- optional, not held pose questions referring to documents optional
- optional, not held speak different languages optional
- optional, not held use communication techniques optional
- required, not held characteristics of products required
- optional, not held consumer protection optional
- optional, not held use content management system software optional
Table 4 · Where to start
The 3 entries a sales account manager role is least likely to hire without. The ordering is computed from the skill data, not from what pays.
- 01 characteristics of products knowledge · sector specific
- 02 characteristics of services knowledge · sector specific
- 03 company policies knowledge · sector specific
Each entry opens a course search for that skill. Career Overlap earns nothing from these links.
Appendix · The rest of the record
All 17 skills that carry over
- already held apply company policies skill
- already held build business relationships skill
- already held forecast account metrics skill
- already held implement customer follow-up skill
- already held keep records on sales skill
- already held maintain customer records skill
- already held manage contracts skill
- already held maximise sales revenues skill
- already held perform customers’ needs analysis skill
- already held perform data analysis skill
- already held produce sales reports skill
- already held product comprehension knowledge
- already held study sales levels of products skill
- already held use customer relationship management software skill
- already held accounting techniques knowledge
- already held deliver a sales pitch skill
- already held perform market research skill
9 supplementary skills, helpful but not required
- optional, not held adapt to changing situations optional
- optional, not held competition law optional
- optional, not held consumer goods industry optional
- optional, not held consumer protection optional
- optional, not held employment law optional
- optional, not held pose questions referring to documents optional
- optional, not held speak different languages optional
- optional, not held use communication techniques optional
- optional, not held use content management system software optional
20 held skills the sales account manager role does not ask for
- not needed by the target role Open source model knowledge
- not needed by the target role Outsourcing model knowledge
- not needed by the target role achieve sales targets skill
- not needed by the target role adhere to organisational guidelines skill
- not needed by the target role channel marketing knowledge
- not needed by the target role coordinate technological activities skill
- not needed by the target role develop account strategy skill
- not needed by the target role ensure compliance with legal requirements skill
- not needed by the target role guarantee customer satisfaction skill
- not needed by the target role hybrid model knowledge
- not needed by the target role identify ICT user needs skill
- not needed by the target role identify new business opportunities skill
- not needed by the target role implement marketing strategies skill
- not needed by the target role implement sales strategies skill
- not needed by the target role implement strategic planning skill
- not needed by the target role maintain relationship with customers skill
- not needed by the target role perform data mining skill
- not needed by the target role sales argumentation knowledge
- not needed by the target role sales strategies knowledge
- not needed by the target role set sales goals skill
9 gaps that are knowledge rather than practice
Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.
- required, not held characteristics of products required
- required, not held characteristics of services required
- required, not held company policies required
- required, not held customer service required
- required, not held relationship marketing required
- optional, not held competition law optional
- optional, not held consumer goods industry optional
- optional, not held consumer protection optional
- optional, not held employment law optional
Other moves recorded from ICT account manager
- technical sales representative in chemical products 35% covered · substantial
- technical sales representative in office machinery and equipment 35% covered · substantial
- technical sales representative in mining and construction machinery 35% covered · substantial
- technical sales representative in hardware, plumbing and heating equipment 35% covered · substantial
How this record was compiled
Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.