ICT account manager to technical sales representative in office machinery and equipment
An ICT account manager already meets 34% of what the technical sales representative in office machinery and equipment role asks for. The move turns on 19 required skills not yet in the profile.
69/ 100
1 How much of what a technical sales representative in office machinery and equipment is expected to do is already part of an ICT account manager’s work. Directional: the figure for the reverse move differs, because moving into a speciality is not the same problem as moving out of one. 2 Every skill the technical sales representative in office machinery and equipment role is recorded as needing, required and optional together. What these numbers mean.
Why this move works
A technical sales representative in office machinery and equipment role treats 10 of its required skills as things an ICT account manager already does. You would walk in with these on day one.
- ensure compliance with legal requirements
- guarantee customer satisfaction
- implement customer follow-up
- implement marketing strategies
- implement sales strategies
- keep records on sales
What stands in the way is 19 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.
Table 2 · What you already bring
Of the 10 skills that carry over, these are the ones fewest other occupations ask for. A technical sales representative in office machinery and equipment role needs them, and most people applying for one will not have them already. This is the part of an ICT account manager background worth leading with.
- already held keep records on sales information skills
- already held implement customer follow-up communication, collaboration and creativity
- already held use customer relationship management software working with computers
- already held produce sales reports information skills
- already held implement sales strategies communication, collaboration and creativity
- already held ensure compliance with legal requirements assisting and caring
All 10 carried skills, including the 10 the technical sales representative in office machinery and equipment role treats as required.
Table 3 · What you may need to learn
The 19 missing skills fall into 7 areas of the ESCO skill hierarchy, numbered in the order worth working in. Areas carrying the most required skills come first, and inside each one the required skills sit above the optional ones. Nothing here is a verdict on you: it is a list of what this particular job asks for that your current one does not.
- still to learn contact customers required
- still to learn demonstrate products' features required
- still to learn prospect new customers required
- still to learn answer requests for quotation required
- still to learn apply technical communication skills required
- still to learn communicate with customers required
- still to learn ensure client orientation required
- still to learn respond to customers' inquiries required
- still to learn characteristics of services required
- still to learn office equipment required
- still to learn sales promotion techniques required
- still to learn demonstrate motivation for sales required
- still to learn supervise sales activities required
- still to learn manage schedule of tasks required
- still to learn record customers' personal data required
- still to learn keep records of customer interaction required
- still to learn provide customer follow-up services required
- still to learn characteristics of products required
1 further area in the appendix
Table 4 · Where to start
The 3 entries a technical sales representative in office machinery and equipment role is least likely to hire without. The ordering is computed from the skill data, not from what pays.
- 01 characteristics of products study this
- 02 characteristics of services study this
- 03 contact customers practise this
Each entry opens a course search for that skill. Career Overlap earns nothing from these links.
Appendix · The rest of the record
All 10 skills that carry over
- already held ensure compliance with legal requirements skill
- already held guarantee customer satisfaction skill
- already held implement customer follow-up skill
- already held implement marketing strategies skill
- already held implement sales strategies skill
- already held keep records on sales skill
- already held maintain relationship with customers skill
- already held produce sales reports skill
- already held product comprehension knowledge
- already held use customer relationship management software skill
The 1 learning area not shown above
- still to learn have computer literacy required
0 supplementary skills, helpful but not required
27 held skills the technical sales representative in office machinery and equipment role does not ask for
- not needed by the target role Open source model knowledge
- not needed by the target role Outsourcing model knowledge
- not needed by the target role accounting techniques knowledge
- not needed by the target role achieve sales targets skill
- not needed by the target role adhere to organisational guidelines skill
- not needed by the target role apply company policies skill
- not needed by the target role build business relationships skill
- not needed by the target role channel marketing knowledge
- not needed by the target role coordinate technological activities skill
- not needed by the target role deliver a sales pitch skill
- not needed by the target role develop account strategy skill
- not needed by the target role forecast account metrics skill
- not needed by the target role hybrid model knowledge
- not needed by the target role identify ICT user needs skill
- not needed by the target role identify new business opportunities skill
- not needed by the target role implement strategic planning skill
- not needed by the target role maintain customer records skill
- not needed by the target role manage contracts skill
- not needed by the target role maximise sales revenues skill
- not needed by the target role perform customers’ needs analysis skill
- not needed by the target role perform data analysis skill
- not needed by the target role perform data mining skill
- not needed by the target role perform market research skill
- not needed by the target role sales argumentation knowledge
- not needed by the target role sales strategies knowledge
- not needed by the target role set sales goals skill
- not needed by the target role study sales levels of products skill
4 gaps that are knowledge rather than practice
Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.
- still to learn characteristics of products required
- still to learn characteristics of services required
- still to learn office equipment required
- still to learn sales promotion techniques required
Other moves recorded from ICT account manager
- sales account manager 57% covered · moderate
- technical sales representative in chemical products 35% covered · substantial
- technical sales representative in mining and construction machinery 35% covered · substantial
- technical sales representative in hardware, plumbing and heating equipment 35% covered · substantial
Common questions about this move
Can an ICT account manager become a technical sales representative in office machinery and equipment?
Yes, and it is a substantial move. An ICT account manager already covers 34% of what a technical sales representative in office machinery and equipment is expected to do: 10 skills carry over, 10 of which the technical sales representative in office machinery and equipment role treats as required.
What skills does an ICT account manager need to become a technical sales representative in office machinery and equipment?
19 required skills are missing, plus 0 optional ones. They fall into 7 areas of the ESCO skill hierarchy, led by communication, collaboration and creativity. The single most important is characteristics of products.
How hard is the move from ICT account manager to technical sales representative in office machinery and equipment?
Its learning distance is 69 out of 100, which is the substantial band. That accounts for both how much is missing and how specialised those skills are.
How this record was compiled
Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.