Where an ICT account manager can go next
5 destinations recorded, ranked by how much of the target role an ICT account manager already meets. The closer to the top of Table 1, the less there is to learn.
ICT account managers build business relationships with customers to facilitate the sale of hardware, software, telecommunications or ICT services. They also identify opportunities and manage sourcing and delivery of products to customers. They achieve sales targets and maintain profitability.
Also known as IT service delivery manager, ICT key account manager, ICT account managers, IT account manager, IT key account manager.
Professionals 37 skills on file 5 career moves 0 above 60% overlap Closest: sales account manager, 57%
- 70% and above · short step
- 50 to 70% · real move
- Below 50% · substantial retraining
Table 1 · Within reach
Table 2 · A bigger jump
Possible, but expect real retraining rather than a sideways step.
- technical sales representative in chemical products 35% covered · difficulty 69
- technical sales representative in office machinery and equipment 35% covered · difficulty 69
- technical sales representative in mining and construction machinery 35% covered · difficulty 69
- technical sales representative in hardware, plumbing and heating equipment 35% covered · difficulty 69
Table 3 · What the job itself asks for
An ICT account manager needs 20 required skills and areas of knowledge. These 10 are the ones fewest other jobs share, so they say the most about the work.
- develop account strategy management skills
- perform customers’ needs analysis communication, collaboration and creativity
- channel marketing business, administration and law
- keep records on sales information skills
- implement customer follow-up communication, collaboration and creativity
- use customer relationship management software working with computers
- identify new business opportunities management skills
- apply company policies assisting and caring
- produce sales reports information skills
- maximise sales revenues communication, collaboration and creativity
Table 4 · Jobs that lead here
The reverse view: occupations whose skills already cover much of what an ICT account manager does. The figure is how much of this job each one brings.
- sales account manager 51% covered · difficulty 54
- technical sales representative 44% covered · difficulty 58.2
- technical sales representative in agricultural machinery and equipment 36% covered · difficulty 64.9
- technical sales representative in chemical products 36% covered · difficulty 64.9
- technical sales representative in electronic and telecommunications equipment 36% covered · difficulty 64.9
- technical sales representative in hardware, plumbing and heating equipment 36% covered · difficulty 64.9
- technical sales representative in mining and construction machinery 36% covered · difficulty 64.9
- technical sales representative in office machinery and equipment 36% covered · difficulty 64.9
- technical sales representative in the textile machinery industry 36% covered · difficulty 64.9
- network marketer 32% covered · difficulty 68.7
Look up another occupation
ICT account manager is filed under Professionals, ISCO major group 2. The full index lists all ten groups.
How these figures were compiled
Overlap is how much of the target role is already part of an ICT account manager’s work. It is directional: the figure for the reverse move differs. Every entry above opens the full comparison for that move: what carries over, what is missing, and where to start. The full method.