sales account managertoICT account manager
A sales account manager already meets 50% of what the ICT account manager role asks for. The move turns on 9 required skills not yet in the profile.
50%
54/ 100
1 Share of the ICT account manager role’s weighted skill requirement already met by the sales account manager profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.
Why this move works
A ICT account manager role treats 11 of its required skills as things a sales account manager already does. These are the ones it depends on most.
- accounting techniques
- apply company policies
- implement customer follow-up
- keep records on sales
- manage contracts
- maximise sales revenues
What stands in the way is 9 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.
Table 2 · What you already bring
Of the 17 skills that carry over, these are the ones fewest other occupations ask for. A ICT account manager role needs them, and most people applying for one will not have them already. This is the part of a sales account manager background worth leading with.
- already held forecast account metrics information skills
- already held perform customers’ needs analysis communication, collaboration and creativity
- already held keep records on sales information skills
- already held implement customer follow-up communication, collaboration and creativity
- already held deliver a sales pitch communication, collaboration and creativity
- already held maintain customer records information skills
All 17 carried skills, including the 11 the ICT account manager role treats as required.
Table 3 · What you would need to learn
The 20 missing skills fall into 7 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.
- required, not held implement sales strategies required
- required, not held maintain relationship with customers required
- required, not held implement marketing strategies required
- optional, not held achieve sales targets optional
- optional, not held implement strategic planning optional
- required, not held sales argumentation required
- required, not held sales strategies required
- required, not held channel marketing required
- required, not held develop account strategy required
- required, not held identify new business opportunities required
- optional, not held coordinate technological activities optional
- optional, not held set sales goals optional
- required, not held guarantee customer satisfaction required
- optional, not held adhere to organisational guidelines optional
- optional, not held ensure compliance with legal requirements optional
- optional, not held Open source model optional
- optional, not held Outsourcing model optional
- optional, not held hybrid model optional
- optional, not held identify ICT user needs optional
1 further area in the appendix
Table 4 · Where to start
The 3 entries a ICT account manager role is least likely to hire without. The ordering is computed from the skill data, not from what pays.
- 01 guarantee customer satisfaction skill · sector specific
- 02 implement sales strategies skill · sector specific
- 03 maintain relationship with customers skill · sector specific
Each entry opens a course search for that skill. Career Overlap earns nothing from these links.
Appendix · The rest of the record
All 17 skills that carry over
- already held accounting techniques knowledge
- already held apply company policies skill
- already held implement customer follow-up skill
- already held keep records on sales skill
- already held manage contracts skill
- already held maximise sales revenues skill
- already held perform customers’ needs analysis skill
- already held perform data analysis skill
- already held produce sales reports skill
- already held product comprehension knowledge
- already held use customer relationship management software skill
- already held build business relationships skill
- already held deliver a sales pitch skill
- already held forecast account metrics skill
- already held maintain customer records skill
- already held perform market research skill
- already held study sales levels of products skill
The 1 learning area not shown above
- optional, not held perform data mining optional
11 supplementary skills, helpful but not required
- optional, not held Open source model optional
- optional, not held Outsourcing model optional
- optional, not held coordinate technological activities optional
- optional, not held hybrid model optional
- optional, not held identify ICT user needs optional
- optional, not held perform data mining optional
- optional, not held set sales goals optional
- optional, not held achieve sales targets optional
- optional, not held adhere to organisational guidelines optional
- optional, not held ensure compliance with legal requirements optional
- optional, not held implement strategic planning optional
17 held skills the ICT account manager role does not ask for
- not needed by the target role adapt to changing situations skill
- not needed by the target role characteristics of products knowledge
- not needed by the target role characteristics of services knowledge
- not needed by the target role company policies knowledge
- not needed by the target role competition law knowledge
- not needed by the target role consumer goods industry knowledge
- not needed by the target role consumer protection knowledge
- not needed by the target role customer service knowledge
- not needed by the target role employment law knowledge
- not needed by the target role ensure client orientation skill
- not needed by the target role negotiate price skill
- not needed by the target role pose questions referring to documents skill
- not needed by the target role prospect new customers skill
- not needed by the target role relationship marketing knowledge
- not needed by the target role speak different languages skill
- not needed by the target role use communication techniques skill
- not needed by the target role use content management system software skill
6 gaps that are knowledge rather than practice
Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.
- required, not held sales argumentation required
- required, not held sales strategies required
- required, not held channel marketing required
- optional, not held Open source model optional
- optional, not held Outsourcing model optional
- optional, not held hybrid model optional
Other moves recorded from sales account manager
- technical sales representative in office machinery and equipment 31% covered · substantial
- technical sales representative in chemical products 31% covered · substantial
- technical sales representative in agricultural machinery and equipment 31% covered · substantial
- technical sales representative in hardware, plumbing and heating equipment 31% covered · substantial
- technical sales representative in mining and construction machinery 31% covered · substantial
- technical sales representative in the textile machinery industry 31% covered · substantial
- technical sales representative in electronic and telecommunications equipment 31% covered · substantial
- advertising sales agent 29% covered · substantial
How this record was compiled
Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.