Career Overlap Transition record Edition 1 · ESCO v1.2.1
Table 1Transition record

sales account managertotechnical sales representative in hardware, plumbing and heating equipment

A sales account manager already meets 31% of what the technical sales representative in hardware, plumbing and heating equipment role asks for. The move turns on 20 required skills not yet in the profile.

From sales account manager
31%
Overlap1
To technical sales representative in hardware, plumbing and heating equipment
9 Skills carried over
20 Required, not held
71.7 Difficulty2
adjacent 0–30
moderate 30–55
substantial 55–75
career change 75–100
this move, 71.7

This move: 71.7 of 100 · substantial

1 Share of the technical sales representative in hardware, plumbing and heating equipment role’s weighted skill requirement already met by the sales account manager profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 9 skills that carry over, these are the ones fewest other occupations ask for. A technical sales representative in hardware, plumbing and heating equipment role needs them, and most people applying for one will not have them already. This is the part of a sales account manager background worth leading with.

Skill the target role also needs Area
  • already held keep records on sales information skills
  • already held implement customer follow-up communication, collaboration and creativity
  • already held use customer relationship management software working with computers
  • already held prospect new customers communication, collaboration and creativity
  • already held produce sales reports information skills
  • already held characteristics of services business, administration and law

All 9 carried skills, including the 9 the technical sales representative in hardware, plumbing and heating equipment role treats as required.

Table 3

Table 3 · What you would need to learn

The 20 missing skills fall into 7 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier
01 communication, collaboration and creativity 9 required
  • required, not held contact customers required
  • required, not held demonstrate products' features required
  • required, not held implement sales strategies required
  • required, not held maintain relationship with customers required
  • required, not held answer requests for quotation required
  • required, not held apply technical communication skills required
  • required, not held communicate with customers required
  • required, not held implement marketing strategies required
  • required, not held respond to customers' inquiries required
02 assisting and caring 3 required
  • required, not held guarantee customer satisfaction required
  • required, not held ensure compliance with legal requirements required
  • required, not held provide customer follow-up services required
03 management skills 3 required
  • required, not held demonstrate motivation for sales required
  • required, not held supervise sales activities required
  • required, not held manage schedule of tasks required
04 information skills 2 required
  • required, not held record customers' personal data required
  • required, not held keep records of customer interaction required
05 business, administration and law 1 required
  • required, not held sales promotion techniques required
06 engineering, manufacturing and construction 1 required
  • required, not held hardware, plumbing and heating equipment products required

1 further area in the appendix

Table 4

Table 4 · Where to start

The 3 entries a technical sales representative in hardware, plumbing and heating equipment role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 9 skills that carry over
Skill Type
  • already held characteristics of products knowledge
  • already held characteristics of services knowledge
  • already held ensure client orientation skill
  • already held implement customer follow-up skill
  • already held keep records on sales skill
  • already held produce sales reports skill
  • already held product comprehension knowledge
  • already held prospect new customers skill
  • already held use customer relationship management software skill
The 1 learning area not shown above
Skill to acquire Tier
07 working with computers 1 required
  • required, not held have computer literacy required
0 supplementary skills, helpful but not required
Skill to acquire Tier
25 held skills the technical sales representative in hardware, plumbing and heating equipment role does not ask for
Skill Type
  • not needed by the target role accounting techniques knowledge
  • not needed by the target role adapt to changing situations skill
  • not needed by the target role apply company policies skill
  • not needed by the target role build business relationships skill
  • not needed by the target role company policies knowledge
  • not needed by the target role competition law knowledge
  • not needed by the target role consumer goods industry knowledge
  • not needed by the target role consumer protection knowledge
  • not needed by the target role customer service knowledge
  • not needed by the target role deliver a sales pitch skill
  • not needed by the target role employment law knowledge
  • not needed by the target role forecast account metrics skill
  • not needed by the target role maintain customer records skill
  • not needed by the target role manage contracts skill
  • not needed by the target role maximise sales revenues skill
  • not needed by the target role negotiate price skill
  • not needed by the target role perform customers’ needs analysis skill
  • not needed by the target role perform data analysis skill
  • not needed by the target role perform market research skill
  • not needed by the target role pose questions referring to documents skill
  • not needed by the target role relationship marketing knowledge
  • not needed by the target role speak different languages skill
  • not needed by the target role study sales levels of products skill
  • not needed by the target role use communication techniques skill
  • not needed by the target role use content management system software skill
2 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier
  • required, not held hardware, plumbing and heating equipment products required
  • required, not held sales promotion techniques required
Index
Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.