Table 1Transition record

ground steward/ground stewardesstoclub host/club hostess

A ground steward/ground stewardess already meets 29% of what the club host/club hostess role asks for. The move turns on 6 required skills not yet in the profile.

From ground steward/ground stewardess

29%

Overlap1

To club host/club hostess

5 Skills carried over

6 Required, not held

64.7 Difficulty2

adjacent 0–30

moderate 30–55

substantial 55–75

career change 75–100

this move, 64.7

This move: 64.7 of 100 · substantial

1 Share of the club host/club hostess role’s weighted skill requirement already met by the ground steward/ground stewardess profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 5 skills that carry over, these are the ones fewest other occupations ask for. A club host/club hostess role needs them, and most people applying for one will not have them already. This is the part of a ground steward/ground stewardess background worth leading with.

Skill the target role also needs Area

already held assist VIP guests assisting and caring
already held assist customers assisting and caring
already held handle customer complaints communication, collaboration and creativity
already held maintain customer service communication, collaboration and creativity
already held maintain relationship with customers communication, collaboration and creativity

All 5 carried skills, including the 5 the club host/club hostess role treats as required.

Table 3

Table 3 · What you would need to learn

The 23 missing skills fall into 6 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier

01 assisting and caring 5 required, 9 supplementary

required, not held enforce regulations of selling alcoholic beverages to minors required
required, not held assist guest departure required
required, not held deal with aggressive behaviour required
required, not held greet guests required
required, not held monitor guest access required

optional, not held assist at check-in optional
optional, not held arrange tables optional
optional, not held check tickets at venue entry optional
optional, not held prepare alcoholic beverages optional
optional, not held prepare mixed beverages optional
optional, not held serve beverages optional
optional, not held tend to guests with special needs optional
optional, not held accommodate special seating optional
optional, not held control crowd optional

02 handling and moving 1 required, 1 supplementary

required, not held handle veterinary emergencies required

optional, not held clean surfaces optional

03 communication, collaboration and creativity 2 supplementary

optional, not held advise guests on menus for special events optional
optional, not held take food and beverage orders from customers optional

04 engineering, manufacturing and construction 2 supplementary

optional, not held beverage products optional
optional, not held alcoholic beverage products optional

05 management skills 2 supplementary

optional, not held devise special promotions optional
optional, not held handle cash flow optional

06 information skills 1 supplementary

optional, not held process reservations optional

Table 4

Table 4 · Where to start

The 3 entries a club host/club hostess role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 5 skills that carry over

Skill Type

already held assist VIP guests skill
already held assist customers skill
already held handle customer complaints skill
already held maintain customer service skill
already held maintain relationship with customers skill

17 supplementary skills, helpful but not required

Skill to acquire Tier

optional, not held assist at check-in optional
optional, not held advise guests on menus for special events optional
optional, not held arrange tables optional
optional, not held beverage products optional
optional, not held check tickets at venue entry optional
optional, not held prepare alcoholic beverages optional
optional, not held prepare mixed beverages optional
optional, not held serve beverages optional
optional, not held take food and beverage orders from customers optional
optional, not held tend to guests with special needs optional
optional, not held accommodate special seating optional
optional, not held alcoholic beverage products optional
optional, not held clean surfaces optional
optional, not held control crowd optional
optional, not held devise special promotions optional
optional, not held handle cash flow optional
optional, not held process reservations optional

19 held skills the club host/club hostess role does not ask for

Skill Type

not needed by the target role air passenger behaviour knowledge
not needed by the target role air transport law knowledge
not needed by the target role assist clients with special needs skill
not needed by the target role assist passengers skill
not needed by the target role board aircraft passengers skill
not needed by the target role check in luggage skill
not needed by the target role check in passengers skill
not needed by the target role communicate by telephone skill
not needed by the target role communicate with customers skill
not needed by the target role conduct airport security screening skill
not needed by the target role conduct security screenings skill
not needed by the target role customer service knowledge
not needed by the target role ensure flights run to schedule skill
not needed by the target role guarantee customer satisfaction skill
not needed by the target role manage the customer experience skill
not needed by the target role process booking skill
not needed by the target role sell tickets skill
not needed by the target role tolerate stress skill
not needed by the target role upsell products skill

2 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier

optional, not held beverage products optional
optional, not held alcoholic beverage products optional

Index

Other moves recorded from ground steward/ground stewardess

Full index of moves from ground steward/ground stewardess

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.