RecordJob

Where a ground steward/ground stewardess can go next

5 destinations recorded, ranked by how much of the target role a ground steward/ground stewardess already meets. The closer to the top of Table 1, the less there is to learn.

Ground stewards/ground stewardesses assist rail passengers before they board. They check in passengers and also perform customer service duties such as booking train tickets and helping passengers to apply for refunds after a delay or cancellation.

Also known as ground attendant, meet and assist agent, passenger service supervisor, ground stewardess, passenger service attendant, ground steward, passenger services supervisor, passenger services agent, ground attendant supervisor.

Clerical support workers 24 skills on file 5 career moves 0 above 60% overlap Closest: ticket sales agent, 33%

Fig. 2 · Career map 5 nearest · ESCO v1.2.1

70% and above · short step
50 to 70% · real move
Below 50% · substantial retraining

The 5 nearest destinations from ground steward/ground stewardess, each one a link to that move’s record. Distance from the centre is how much retraining the move takes; the figure on each is how much of that role a ground steward/ground stewardess already covers. All 5 are listed in the tables below.

Table 1

Table 1 · A bigger jump

Possible, but expect real retraining rather than a sideways step.

Table 2

Table 2 · What the job itself asks for

A ground steward/ground stewardess needs 9 required skills and areas of knowledge. They say the most about the work.

Required skill Area

air passenger behaviour social sciences, journalism and information
check in luggage handling and moving
check in passengers assisting and caring
manage the customer experience assisting and caring
assist passengers assisting and caring
air transport law business, administration and law
tolerate stress management skills
maintain customer service communication, collaboration and creativity
communicate with customers communication, collaboration and creativity

Table 3

Table 3 · Jobs that lead here

The reverse view: occupations whose skills already cover much of what a ground steward/ground stewardess does. The figure is how much of this job each one brings.

steward/stewardess 45% covered · difficulty 53.5

Index

Look up another occupation

Ground steward/ground stewardess is filed under Clerical support workers, ISCO major group 4. The full index lists all ten groups.

Note

How these figures were compiled

Overlap is how much of the target role is already part of a ground steward/ground stewardess’s work. It is directional: the figure for the reverse move differs. Every entry above opens the full comparison for that move: what carries over, what is missing, and where to start. The full method.