Table 1Transition record

ground steward/ground stewardesstohotel butler

A ground steward/ground stewardess already meets 25% of what the hotel butler role asks for. The move turns on 7 required skills not yet in the profile.

From ground steward/ground stewardess

25%

Overlap1

To hotel butler

4 Skills carried over

7 Required, not held

65.8 Difficulty2

adjacent 0–30

moderate 30–55

substantial 55–75

career change 75–100

this move, 65.8

This move: 65.8 of 100 · substantial

1 Share of the hotel butler role’s weighted skill requirement already met by the ground steward/ground stewardess profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 4 skills that carry over, these are the ones fewest other occupations ask for. A hotel butler role needs them, and most people applying for one will not have them already. This is the part of a ground steward/ground stewardess background worth leading with.

Skill the target role also needs Area

already held assist clients with special needs communication, collaboration and creativity
already held handle customer complaints communication, collaboration and creativity
already held maintain customer service communication, collaboration and creativity
already held maintain relationship with customers communication, collaboration and creativity

All 4 carried skills, including the 3 the hotel butler role treats as required.

Table 3

Table 3 · What you would need to learn

The 15 missing skills fall into 4 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier

01 assisting and caring 5 required, 3 supplementary

required, not held assist at check-in required
required, not held explain features in accommodation venue required
required, not held comply with food safety and hygiene required
required, not held greet guests required
required, not held run errands on behalf of customers required

optional, not held provide tourism related information optional
optional, not held serve beverages optional
optional, not held ensure the privacy of guests optional

02 communication, collaboration and creativity 1 required, 3 supplementary

required, not held identify customer's needs required

optional, not held implement sales strategies optional
optional, not held take room service orders optional
optional, not held implement marketing strategies optional

03 handling and moving 1 required, 1 supplementary

required, not held handle guest luggage required

optional, not held handle delivered packages optional

04 management skills 1 supplementary

optional, not held oversee guest laundry service optional

Table 4

Table 4 · Where to start

The 3 entries a hotel butler role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 4 skills that carry over

Skill Type

already held handle customer complaints skill
already held maintain customer service skill
already held maintain relationship with customers skill
already held assist clients with special needs skill

8 supplementary skills, helpful but not required

Skill to acquire Tier

optional, not held implement sales strategies optional
optional, not held oversee guest laundry service optional
optional, not held provide tourism related information optional
optional, not held serve beverages optional
optional, not held take room service orders optional
optional, not held ensure the privacy of guests optional
optional, not held handle delivered packages optional
optional, not held implement marketing strategies optional

20 held skills the hotel butler role does not ask for

Skill Type

not needed by the target role air passenger behaviour knowledge
not needed by the target role air transport law knowledge
not needed by the target role assist VIP guests skill
not needed by the target role assist customers skill
not needed by the target role assist passengers skill
not needed by the target role board aircraft passengers skill
not needed by the target role check in luggage skill
not needed by the target role check in passengers skill
not needed by the target role communicate by telephone skill
not needed by the target role communicate with customers skill
not needed by the target role conduct airport security screening skill
not needed by the target role conduct security screenings skill
not needed by the target role customer service knowledge
not needed by the target role ensure flights run to schedule skill
not needed by the target role guarantee customer satisfaction skill
not needed by the target role manage the customer experience skill
not needed by the target role process booking skill
not needed by the target role sell tickets skill
not needed by the target role tolerate stress skill
not needed by the target role upsell products skill

Index

Other moves recorded from ground steward/ground stewardess

Full index of moves from ground steward/ground stewardess

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.