Motor vehicle aftersales manager to ICT account manager
A motor vehicle aftersales manager already meets 21% of what the ICT account manager role asks for. The move turns on 15 required skills not yet in the profile.
77.7/ 100
1 How much of what an ICT account manager is expected to do is already part of a motor vehicle aftersales manager’s work. Directional: the figure for the reverse move differs, because moving into a speciality is not the same problem as moving out of one. 2 Every skill the ICT account manager role is recorded as needing, required and optional together. What these numbers mean.
Why this move works
An ICT account manager role treats 5 of its required skills as things a motor vehicle aftersales manager already does. You would walk in with these on day one.
- guarantee customer satisfaction
- implement customer follow-up
- perform customers’ needs analysis
- product comprehension
- sales argumentation
What stands in the way is 15 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.
Table 2 · What you already bring
Of the 6 skills that carry over, these are the ones fewest other occupations ask for. An ICT account manager role needs them, and most people applying for one will not have them already. This is the part of a motor vehicle aftersales manager background worth leading with.
- already held perform customers’ needs analysis communication, collaboration and creativity
- already held implement customer follow-up communication, collaboration and creativity
- already held sales argumentation business, administration and law
- already held guarantee customer satisfaction assisting and caring
- already held product comprehension business, administration and law
- already held build business relationships communication, collaboration and creativity
All 6 carried skills, including the 5 the ICT account manager role treats as required.
Table 3 · What you may need to learn
The 31 missing skills fall into 7 areas of the ESCO skill hierarchy, numbered in the order worth working in. Areas carrying the most required skills come first, and inside each one the required skills sit above the optional ones. Nothing here is a verdict on you: it is a list of what this particular job asks for that your current one does not.
- still to learn implement sales strategies required
- still to learn maintain relationship with customers required
- still to learn implement marketing strategies required
- still to learn manage contracts required
- still to learn maximise sales revenues required
- optional, not held deliver a sales pitch optional
- optional, not held achieve sales targets optional
- optional, not held implement strategic planning optional
- still to learn sales strategies required
- still to learn accounting techniques required
- still to learn channel marketing required
- still to learn keep records on sales required
- still to learn produce sales reports required
- optional, not held identify ICT user needs optional
- optional, not held forecast account metrics optional
- optional, not held maintain customer records optional
- optional, not held perform market research optional
- optional, not held study sales levels of products optional
- still to learn develop account strategy required
- still to learn identify new business opportunities required
- optional, not held coordinate technological activities optional
- optional, not held set sales goals optional
- still to learn perform data analysis required
- still to learn use customer relationship management software required
- optional, not held perform data mining optional
- still to learn apply company policies required
- optional, not held adhere to organisational guidelines optional
- optional, not held ensure compliance with legal requirements optional
1 further area in the appendix
Table 4 · Where to start
The 3 entries an ICT account manager role is least likely to hire without. The ordering is computed from the skill data, not from what pays.
- 01 implement sales strategies practise this
- 02 keep records on sales practise this
- 03 maintain relationship with customers practise this
Each entry opens a course search for that skill. Career Overlap earns nothing from these links.
Appendix · The rest of the record
All 6 skills that carry over
- already held guarantee customer satisfaction skill
- already held implement customer follow-up skill
- already held perform customers’ needs analysis skill
- already held product comprehension knowledge
- already held sales argumentation knowledge
- already held build business relationships skill
The 1 learning area not shown above
- optional, not held Open source model optional
- optional, not held Outsourcing model optional
- optional, not held hybrid model optional
16 supplementary skills, helpful but not required
- optional, not held Open source model optional
- optional, not held Outsourcing model optional
- optional, not held coordinate technological activities optional
- optional, not held deliver a sales pitch optional
- optional, not held hybrid model optional
- optional, not held identify ICT user needs optional
- optional, not held perform data mining optional
- optional, not held set sales goals optional
- optional, not held achieve sales targets optional
- optional, not held adhere to organisational guidelines optional
- optional, not held ensure compliance with legal requirements optional
- optional, not held forecast account metrics optional
- optional, not held implement strategic planning optional
- optional, not held maintain customer records optional
- optional, not held perform market research optional
- optional, not held study sales levels of products optional
28 held skills the ICT account manager role does not ask for
- not needed by the target role apply business acumen skill
- not needed by the target role apply numeracy skills skill
- not needed by the target role car controls knowledge
- not needed by the target role commercial law knowledge
- not needed by the target role competition law knowledge
- not needed by the target role consumer protection knowledge
- not needed by the target role develop aftersale policies skill
- not needed by the target role employment law knowledge
- not needed by the target role ensure compliance with warranty contracts skill
- not needed by the target role give instructions to staff skill
- not needed by the target role manage aftersales processes to comply with business standards skill
- not needed by the target role manage staff skill
- not needed by the target role meet deadlines skill
- not needed by the target role monitor after sales records skill
- not needed by the target role negotiate sales contracts skill
- not needed by the target role new vehicles on the market knowledge
- not needed by the target role operate dealership management system skill
- not needed by the target role parts pricing knowledge
- not needed by the target role plan event marketing for promotional campaigns skill
- not needed by the target role produce statistical financial records skill
- not needed by the target role provide customer follow-up services skill
- not needed by the target role report accounts of the professional activity skill
- not needed by the target role show diplomacy skill
- not needed by the target role supervise sales activities skill
- not needed by the target role teamwork principles knowledge
- not needed by the target role think proactively to secure sales skill
- not needed by the target role types of vehicles knowledge
- not needed by the target role use mathematical tools for managing vehicles skill
6 gaps that are knowledge rather than practice
Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.
- still to learn sales strategies required
- still to learn accounting techniques required
- still to learn channel marketing required
- optional, not held Open source model optional
- optional, not held Outsourcing model optional
- optional, not held hybrid model optional
Other moves recorded from motor vehicle aftersales manager
Common questions about this move
Can a motor vehicle aftersales manager become an ICT account manager?
Yes, and it is a career change move. A motor vehicle aftersales manager already covers 21% of what an ICT account manager is expected to do: 6 skills carry over, 5 of which the ICT account manager role treats as required.
What skills does a motor vehicle aftersales manager need to become an ICT account manager?
15 required skills are missing, plus 16 optional ones. They fall into 7 areas of the ESCO skill hierarchy, led by communication, collaboration and creativity. The single most important is implement sales strategies.
How hard is the move from motor vehicle aftersales manager to ICT account manager?
Its learning distance is 77.7 out of 100, which is the career change band. That accounts for both how much is missing and how specialised those skills are.
How this record was compiled
Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.