Tour operator manager to tourist information centre manager
A tour operator manager already meets 44% of what the tourist information centre manager role asks for. The move turns on 20 required skills not yet in the profile.
64.6/ 100
1 How much of what a tourist information centre manager is expected to do is already part of a tour operator manager’s work. Directional: the figure for the reverse move differs, because moving into a speciality is not the same problem as moving out of one. 2 Every skill the tourist information centre manager role is recorded as needing, required and optional together. What these numbers mean.
Why this move works
A tourist information centre manager role treats 12 of its required skills as things a tour operator manager already does. You would walk in with these on day one.
- build a network of suppliers in tourism
- build business relationships
- comply with food safety and hygiene
- develop strategies for accessibility
- handle personal identifiable information
- maintain customer service
What stands in the way is 20 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.
Table 2 · What you already bring
Of the 27 skills that carry over, these are the ones fewest other occupations ask for. A tourist information centre manager role needs them, and most people applying for one will not have them already. This is the part of a tour operator manager background worth leading with.
- already held prepare travel packages management skills
- already held oversee the design of touristic publications management skills
- already held oversee the printing of touristic publications management skills
- already held develop strategies for accessibility management skills
- already held build a network of suppliers in tourism communication, collaboration and creativity
- already held tourism market services
All 27 carried skills, including the 12 the tourist information centre manager role treats as required.
Table 3 · What you may need to learn
The 25 missing skills fall into 6 areas of the ESCO skill hierarchy, numbered in the order worth working in. Areas carrying the most required skills come first, and inside each one the required skills sit above the optional ones. Nothing here is a verdict on you: it is a list of what this particular job asks for that your current one does not.
- still to learn develop tourist information materials required
- still to learn distribute local information materials required
- still to learn apply foreign languages in tourism required
- still to learn create solutions to problems required
- still to learn design materials for multimedia campaigns required
- still to learn design press kit for media required
- still to learn ensure infrastructure accessibility required
- still to learn present reports required
- still to learn respond to customers' inquiries required
- optional, not held assist clients with special needs optional
- optional, not held train employees optional
- still to learn handle touristic quantitative data required
- still to learn assess an area as a tourism destination required
- still to learn keep up to date on local events required
- still to learn develop financial statistics reports required
- still to learn maintain customer records required
- optional, not held read maps optional
- still to learn analyse data about clients required
- still to learn manage medium term objectives required
- optional, not held plan shifts of employees optional
- still to learn geographical areas relevant to tourism required
- still to learn local area tourism industry required
- still to learn have computer literacy required
- optional, not held manage website optional
- still to learn provide tourism related information required
Table 4 · Where to start
The 3 entries a tourist information centre manager role is least likely to hire without. The ordering is computed from the skill data, not from what pays.
- 01 handle touristic quantitative data practise this
- 02 assess an area as a tourism destination practise this
- 03 develop tourist information materials practise this
Each entry opens a course search for that skill. Career Overlap earns nothing from these links.
Appendix · The rest of the record
All 27 skills that carry over
- already held build a network of suppliers in tourism skill
- already held build business relationships skill
- already held comply with food safety and hygiene skill
- already held develop strategies for accessibility skill
- already held handle personal identifiable information skill
- already held maintain customer service skill
- already held manage budgets skill
- already held manage staff skill
- already held oversee the design of touristic publications skill
- already held oversee the printing of touristic publications skill
- already held recruit employees skill
- already held tourism market knowledge
- already held coordinate operational activities skill
- already held ecotourism knowledge
- already held educate on sustainable tourism skill
- already held engage local communities in the management of natural protected areas skill
- already held improve customer traveling experiences with augmented reality skill
- already held manage conservation of natural and cultural heritage skill
- already held manage visitor flows in natural protected areas skill
- already held perform market research skill
- already held prepare travel packages skill
- already held promote virtual reality travelling experiences skill
- already held self-service technologies in tourism knowledge
- already held support community-based tourism skill
- already held support local tourism skill
- already held use e-tourism platforms skill
- already held virtual reality knowledge
5 supplementary skills, helpful but not required
- optional, not held assist clients with special needs optional
- optional, not held manage website optional
- optional, not held plan shifts of employees optional
- optional, not held read maps optional
- optional, not held train employees optional
24 held skills the tourist information centre manager role does not ask for
- not needed by the target role augmented reality knowledge
- not needed by the target role create annual marketing budget skill
- not needed by the target role develop revenue generation strategies skill
- not needed by the target role develop tourism destinations skill
- not needed by the target role develop tourism products skill
- not needed by the target role develop working procedures skill
- not needed by the target role identify suppliers skill
- not needed by the target role manage contracts skill
- not needed by the target role manage distribution channels skill
- not needed by the target role manage distribution of destination promotional materials skill
- not needed by the target role manage production of destination promotional materials skill
- not needed by the target role maximise sales revenues skill
- not needed by the target role measure customer feedback skill
- not needed by the target role negotiate tourism experience purchases skill
- not needed by the target role negotiate tourism rates skill
- not needed by the target role oversee quality control skill
- not needed by the target role plan marketing strategy skill
- not needed by the target role plan medium to long term objectives skill
- not needed by the target role property management software knowledge
- not needed by the target role provide customised products skill
- not needed by the target role sales strategies knowledge
- not needed by the target role select optimal distribution channel skill
- not needed by the target role set up pricing strategies skill
- not needed by the target role translate strategy into operation skill
2 gaps that are knowledge rather than practice
Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.
- still to learn geographical areas relevant to tourism required
- still to learn local area tourism industry required
Other moves recorded from tour operator manager
- destination manager 56% covered · substantial
- tourism product manager 55% covered · substantial
- travel agency manager 52% covered · substantial
- tour operator representative 45% covered · substantial
- tour organiser 42% covered · substantial
- tourist animator 39% covered · substantial
- customer experience manager 34% covered · substantial
- accommodation manager 31% covered · substantial
Common questions about this move
Can a tour operator manager become a tourist information centre manager?
Yes, and it is a substantial move. A tour operator manager already covers 44% of what a tourist information centre manager is expected to do: 27 skills carry over, 12 of which the tourist information centre manager role treats as required.
What skills does a tour operator manager need to become a tourist information centre manager?
20 required skills are missing, plus 5 optional ones. They fall into 6 areas of the ESCO skill hierarchy, led by communication, collaboration and creativity. The single most important is handle touristic quantitative data.
How hard is the move from tour operator manager to tourist information centre manager?
Its learning distance is 64.6 out of 100, which is the substantial band. That accounts for both how much is missing and how specialised those skills are.
How this record was compiled
Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.