Career Overlap Transition record Edition 1 · ESCO v1.2.1
Table 1Transition record

tour operator managertotourist information centre manager

A tour operator manager already meets 44% of what the tourist information centre manager role asks for. The move turns on 20 required skills not yet in the profile.

From tour operator manager
44%
Overlap1
To tourist information centre manager
27 Skills carried over
20 Required, not held
64.6 Difficulty2
Career overlap Partial match

44%

Learning distance Substantial retraining

64.6/ 100

1 Share of the tourist information centre manager role’s weighted skill requirement already met by the tour operator manager profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Why

Why this move works

A tourist information centre manager role treats 12 of its required skills as things a tour operator manager already does. These are the ones it depends on most.

  • build a network of suppliers in tourism
  • build business relationships
  • comply with food safety and hygiene
  • develop strategies for accessibility
  • handle personal identifiable information
  • maintain customer service

What stands in the way is 20 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.

Table 2

Table 2 · What you already bring

Of the 27 skills that carry over, these are the ones fewest other occupations ask for. A tourist information centre manager role needs them, and most people applying for one will not have them already. This is the part of a tour operator manager background worth leading with.

Skill the target role also needs Area
  • already held prepare travel packages management skills
  • already held oversee the design of touristic publications management skills
  • already held oversee the printing of touristic publications management skills
  • already held develop strategies for accessibility management skills
  • already held build a network of suppliers in tourism communication, collaboration and creativity
  • already held tourism market services

All 27 carried skills, including the 12 the tourist information centre manager role treats as required.

Table 3

Table 3 · What you would need to learn

The 25 missing skills fall into 6 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier
01 communication, collaboration and creativity 9 required, 2 supplementary
  • required, not held develop tourist information materials required
  • required, not held distribute local information materials required
  • required, not held apply foreign languages in tourism required
  • required, not held create solutions to problems required
  • required, not held design materials for multimedia campaigns required
  • required, not held design press kit for media required
  • required, not held ensure infrastructure accessibility required
  • required, not held present reports required
  • required, not held respond to customers' inquiries required
  • optional, not held assist clients with special needs optional
  • optional, not held train employees optional
02 information skills 5 required, 1 supplementary
  • required, not held handle touristic quantitative data required
  • required, not held assess an area as a tourism destination required
  • required, not held keep up to date on local events required
  • required, not held develop financial statistics reports required
  • required, not held maintain customer records required
  • optional, not held read maps optional
03 management skills 2 required, 1 supplementary
  • required, not held analyse data about clients required
  • required, not held manage medium term objectives required
  • optional, not held plan shifts of employees optional
04 services 2 required
  • required, not held geographical areas relevant to tourism required
  • required, not held local area tourism industry required
05 working with computers 1 required, 1 supplementary
  • required, not held have computer literacy required
  • optional, not held manage website optional
06 assisting and caring 1 required
  • required, not held provide tourism related information required
Table 4

Table 4 · Where to start

The 3 entries a tourist information centre manager role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 27 skills that carry over
Skill Type
  • already held build a network of suppliers in tourism skill
  • already held build business relationships skill
  • already held comply with food safety and hygiene skill
  • already held develop strategies for accessibility skill
  • already held handle personal identifiable information skill
  • already held maintain customer service skill
  • already held manage budgets skill
  • already held manage staff skill
  • already held oversee the design of touristic publications skill
  • already held oversee the printing of touristic publications skill
  • already held recruit employees skill
  • already held tourism market knowledge
  • already held coordinate operational activities skill
  • already held ecotourism knowledge
  • already held educate on sustainable tourism skill
  • already held engage local communities in the management of natural protected areas skill
  • already held improve customer traveling experiences with augmented reality skill
  • already held manage conservation of natural and cultural heritage skill
  • already held manage visitor flows in natural protected areas skill
  • already held perform market research skill
  • already held prepare travel packages skill
  • already held promote virtual reality travelling experiences skill
  • already held self-service technologies in tourism knowledge
  • already held support community-based tourism skill
  • already held support local tourism skill
  • already held use e-tourism platforms skill
  • already held virtual reality knowledge
5 supplementary skills, helpful but not required
Skill to acquire Tier
  • optional, not held assist clients with special needs optional
  • optional, not held manage website optional
  • optional, not held plan shifts of employees optional
  • optional, not held read maps optional
  • optional, not held train employees optional
24 held skills the tourist information centre manager role does not ask for
Skill Type
  • not needed by the target role augmented reality knowledge
  • not needed by the target role create annual marketing budget skill
  • not needed by the target role develop revenue generation strategies skill
  • not needed by the target role develop tourism destinations skill
  • not needed by the target role develop tourism products skill
  • not needed by the target role develop working procedures skill
  • not needed by the target role identify suppliers skill
  • not needed by the target role manage contracts skill
  • not needed by the target role manage distribution channels skill
  • not needed by the target role manage distribution of destination promotional materials skill
  • not needed by the target role manage production of destination promotional materials skill
  • not needed by the target role maximise sales revenues skill
  • not needed by the target role measure customer feedback skill
  • not needed by the target role negotiate tourism experience purchases skill
  • not needed by the target role negotiate tourism rates skill
  • not needed by the target role oversee quality control skill
  • not needed by the target role plan marketing strategy skill
  • not needed by the target role plan medium to long term objectives skill
  • not needed by the target role property management software knowledge
  • not needed by the target role provide customised products skill
  • not needed by the target role sales strategies knowledge
  • not needed by the target role select optimal distribution channel skill
  • not needed by the target role set up pricing strategies skill
  • not needed by the target role translate strategy into operation skill
2 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier
  • required, not held geographical areas relevant to tourism required
  • required, not held local area tourism industry required
Index

Other moves recorded from tour operator manager

Full index of moves from tour operator manager

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.